Plumbing Service & Repair Technician
Company: Barker and Sons Plumbing
Location: Orange
Posted on: April 28, 2024
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Job Description:
About You:
You're at the top of your game.--You know your trade, have mastered
it over time, but you need to keep challenging yourself, keep
learning, and keep growing. You thrive on having a full schedule,
handling the tough calls, and finding new and better ways to
support customers.--You love your work in the field but don't want
to have to think how to keep the calls coming in.--You love your
independence but value the support of a team and company that has
your back, keeps you busy, and helps you grow.----
If this sounds like you and you pride yourself in holding a higher
standard, bringing smiles to other people's faces, and taking
ownership of your decisions and their outcomes, there's a good
chance you could be a fit as a Barker & Sons Plumbing Service &
Repair Technician.--
About the Role:----
Barker & Sons Plumbing Service & Repair Technicians are independent
operators with the backing of a vibrant and growing company that
invests in its people and in driving new business. We keep our
techs as busy as they want to be, well trained, and supported with
the top technology, tools, trucks, and continuous development
opportunities honed by the elite NexStar Service Professionals best
practices.--Our techs are among the top tier of Plumbing Services
Professionals and they actively take control of their future and
financial success by embracing the opportunity to master their
craft.----We offer up to a $5000 signing bonus for qualified
techs.
Responsibilities:
--- Diagnose & repair residential plumbing systems,
--- Develop multiple solution options for customers and assist them
in making well-informed decisions about the best solution for their
situation.
--- Design & inspect plumbing systems, conduct diagnostics, and
ensure compliance with regulatory codes.
--- Install, maintain, and repair sanitation units, water & gas
supply lines, heating systems, and related fixtures & appliances in
residential properties.
--- Troubleshoot & effectively resolve issues promptly.
--- Provide consistent 5-star customer experiences in alignment
with the Barker & Sons home services proven process.
--- Utilize technology (iPad) and established workflows to ensure
consistent support.
--- Maintain a professional appearance and demeanor such that your
mom, sister, wife, daughter, or really anybody, would gladly
welcome you into their home and be grateful you're the one there to
solve their problem(s).
--- Take full accountability and pride in the upkeep and readiness
of your truck, tools, and any parts and equipment assigned to
you.
--- Strictly account for the parts you use; return what you don't,
and reconcile your inventory with the Warehouse.
Qualifications:
Required:
--- Proficiency in handling and resolving service calls specific to
residential plumbing.
--- Willing and able to commit to following the Barker & Sons
proven process for service & sales.
--- Strong communication skills with the ability to establish
rapport and close sales with a diverse clientele, often with very
high expectations.
--- Comfortable working both independently and as part of a
team.
--- Able to maintain professional appearance standards &
approachable demeanor.
--- Able to use and/or learn new technologies (ex: iPads) and
software systems to facilitate operations.
--- Self-motivated, responsible, and humbly confident.
--- Hold a valid (CA) driver's license with a clean driving
record.
--- Able to back a background check for Home Services.
Preferred:
--- 3 years of residential plumbing experience.
--- Experience interacting directly with and selling home services
to customers.
--- Experience following an established service & sales-proven
process.
--- Experience using iPads, tablets, or similar technologies as
part of a service & sales process.
Desired:
--- Track record of 6-figure annual plumbing sales.
--- Experience working within a NexStar Home Services company.
--- Experience working within a company using Service Titan or
similar software.
About Company:
Who We Are: There is a lot of love at Barker and Sons.
Barker & Sons Plumbing & Rooter is filled with dependable,
confident, capable, and caring service providers. With room to grow
and plenty of recognition for excellence, you'll love our vibe. It
really does take a tribe to deliver a world-class buying
experience. And that takes a happy, healthy, wealthy culture and we
can't wait to bring you into ours.
Benefits:
Professional advancement through sponsored training and continuous
developmentHealth and wellness package inclusive of medical,
dental, and vision along with short-term disability and life
coverage401(k) with a 4% matchPaid time off, paid holidays, and
adaptable schedulesCompany provided service truck, tablet, and
uniformsCompany-wide family events
Keywords: Barker and Sons Plumbing, Costa Mesa , Plumbing Service & Repair Technician, Professions , Orange, California
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