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Senior Product Manager - Personal Loans Marketplace, Experian Consumer Services

Company: Experian
Location: Costa Mesa
Posted on: June 25, 2022

Job Description:

Experian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world. We have been named by Forbes magazine as one of the "World's Most Innovative Companies" and ranked on Fortune's Best Companies to work for.Experian Consumer Services is seeking a Senior Product Manager, Personal Loans Marketplace to manage the delivery and growth of the Personal Loans lead-generation vertical.The position will report to the Vice President of Product - Direct to Consumer MarketplaceExperian Consumer Services has been redefining the consumer experience related to credit access, financial well-being and safety. A market leader in consumer credit reporting, we are seeking a talented product manager who will continue to grow our Personal Loans business. The position's responsibilities include:+ Own the definition and execution of a consolidated Product Roadmap for the personal loans marketplace vertical.+ Stay on top of the competitive landscape, industry trends, partner capabilities, and internal capabilities to develop a product strategy to match users with the right financial products and leverages user data to drive credit approvals and customer loyalty.+ Colloborate with business leaders and product peers to ideate, define, and prioritise differentiated features for our marketplace.+ Ability to execute on a multi-year product roadmap that realizes the product vision and strategy.+ Implement and enhance capabilities specific to the Experian marketplace to ensure a seamless customer experience within the larger and Experian mobile app product that extends our customer's personal finance journey from credit monitoring and protection to obtaining credit to saving money on existing expenses and debt.+ Manage the full lifecycle of product development from market requirements to product release, including but not limited to: concept, consumer research, scope, specification, design, prioritization, implementation, business acceptance testing, deployment, go-to-market, user experience/funnel optimization, maintenance, and analytics.+ Directly work with and manage our internal engineering team and external partners to scope, phase, and integrate features to our requirements and act as main product point of contact for implementation.+ Ensure that our marketplace experience is regulatory and partner-compliant, and engage Legal, Compliance, and InfoSec in the definition of business standards for each new innovative solution.+ Work closely with Technology teams to determine plans for product implementation and deployments with business partners. + Own the product delivery process from the product management view. Partner closely with other Product Managers, User Experience, Project Managers, Engineering, and 3rd party partners to execute on all stages of the product development lifecycle process to ensure that the specified product, enhancement, or functionality is released on time, with quality. + Set operational standards, processes, and procedures for the ongoing operation of products in conjunction with the relevant operation teams.+ Partner with Marketing to drive go-to-market strategies to acquire users with a saving money or personal loan intent and convert current members into personal loan approvals.+ Define, implement, and analyze metrics for the success of product features and capabilities - metrics that connect to business outcomes and internal delivery efficiencies - to optimize and improve the product and time-to-market, based on data and insights.+ Bachelor's degree in Engineering, Business/Marketing, or a technical field preferred.+ 5+ years of relevant product management experience in software, preferably with some experience bringing customer-facing financial products from concept to market with a financial institution, comparison site/marketplace, service provider or retailer.+ Ideal candidate will have 3+ years experience in managing, operating and/or launching comparison marketplaces for credit and financial products and services (e.g. credit cards, personal loans, mortgage, deposit accounts).+ Must have significant experience with key product management functions, including writing requirements/user stories, creating mocks/wireframes, product planning, A/B/multivariate testing and reporting for large scale, innovative consumer-facing applications in the financial product comparison marketplace space.+ Track record in successfully defining and developing products to meet customer jobs to be done from inception to launch.+ Must possess strong business acumen and ability to make wise decisions based on data, logic, strategy, situational factors such as politics, timing, emotions, etc.+ Strong leadership and communication skills - ability to build consensus across various groups and levels to drive results. + Hands on experience in Agile and/or Lean development and methodology.+ Strong collaboration and influencing skills. Able to manage multiple relationships across business and technical teams, inside and outside of the organization.+ Hands on leader and goal-oriented independent thinker with strong attention to detail, analytical focus, and problem-solving skills who can be highly productive both as an individual or as part of a team.+ Effective interpersonal and presentation skills.+ Key qualitative attributes: blend of critical and creative thinking; outstanding communications; inspires and works well with others; goes the extra mile in getting things done right; at ease working across team boundaries; organizational skills; and ability to multi-task/prioritize well.All your information will be kept confidential according to EEO guidelines.Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU ( and and it reflects what we believe. See our DEI work in action ( !If you live in Colorado, Connecticut or New York City, please contact us here for the salary range of this position (include this Job Title in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.Experian U.S. employees are required to be fully vaccinated for COVID-19.Experian Careers - Creating a better tomorrow togetherFind out what its like to work for Experian by clicking here (

Keywords: Experian, Costa Mesa , Senior Product Manager - Personal Loans Marketplace, Experian Consumer Services, Accounting, Auditing , Costa Mesa, California

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