SR. CREATIVE ACCOUNT MANAGER - HYBRID

Company: Mint Mobile
Location: Costa Mesa
Posted on: August 28, 2024

Job Description:

MINT MOBILE is seeking a talented Sr. Creative Account Manager to join the Marketing Team in Costa Mesa, CA! Individual reports to the Director, Creative Account Management. Role is hybrid.

If you want to know about the requirements for this role, read on for all the relevant information.
This role is a hybrid opportunity that requires a local commutable distance to the HQ Costa Mesa, CA office as needed.
ABOUT THE ROLE
Your usual day of awesomeness includes:

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• Lead our creative account workflows from start to finish, with a primary focus on print production, in-store POP, including the day-to-day account management and production of jobs.
  
• Provide process recommendations for optimization as challenges arise.
  
• Manage and/or support fully integrated campaign efforts that involve high quality creative content/executions across all our creative channels.
  
• You'll do this on multiple projects and deliverables while thriving in a fast-paced, team environment.
  
• During creative development, you'll lead and collaborate with internal teams (including the Design team, Copy team, UX/UI, and Animation team).
  
• You'll be the POC for project meetings (kick-offs, WIP meetings, creative reviews, etc), and communicate action steps and updates to the broader team. This means you'll also help us develop the creative work by documenting client feedback and attending creative review meetings.
  
• You'll expertly guide creative account development through creative review cycles, using your skills to make sure things run smoothly; you'll also maintain accurate records of meetings, decisions and next actions. This is where your account management skills will shine.
  
• Manage day-to-day escalations and troubleshooting of creative production challenges, which is where you'll be an all-pro project manager.
  
• Oversee the selection of external vendors and production partners. Maintain and update vendor databases on an ongoing basis.
  
• Lead day-to-day overall creative project team operations that consist of: Overall training, management of project workflows, guidance and mentorship of overall team.
  
• You'll independently manage budgets, scope, and creative account financials - you'll monitor project deadlines and budgets, and then identify and communicate potential changes or overages that may be required.
  
• You're an effective communicator - you can and resourcefully manage and clearly communicate creative account timelines, project deliverables, and resourcing needs to your stakeholders.
  
  People Management & Leadership
  
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  • Motivate & encourage employees at all levels, creating an environment where team members understand the vision and strategy.
    
  • Provide quarterly feedback to direct reports and career development opportunities.
    
  • Set team and individual goals quarterly - ensure alignment with overall Creative strategic goals.
    
  • Create measurable metrics for employees; both on sales results and operational efficiency.
    
  • Mentor and empower employees by allowing them to perform their duties and make mistakes, which can then be used as teaching opportunities.
    
    WHAT YOU BRING
    
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    • Bachelor's Degree in Marketing, Communications, or other related field.
      
    • 8+ years of professional experience with a minimum of 5+ years in creative ad agency and/or in-house marketing department.
      
    • A strong understanding of production techniques and processes (offset, digital, flexo and screen printing), as well as experience attending press checks, and a keen eye for detail.
      
    • Experience with Wrike or other related project management platforms, in addition to fluency in MS Office and Google Suite. Knowledge of creative tools: Adobe, Figma, Braze a plus.
      
    • Must be self-managed, self-motivated, proactive, detail-oriented, extremely organized and a collaborative team player.
      
    • Proven facilitator of information, with ability to work cross-functionally with other departments and outside vendors with exceptional follow-up skills.
      
    • Have a working understanding of the internal creative process and what is needed to maintain a creative marketing environment.
      
    • Demonstrated ability to manage multiple projects/priorities that are in constant motion with a keen sense of urgency.
      
    • Lead, mentor and guide project teams through creative and marketing projects end to end.
      
      WE ARE MINT MOBILE
      We connect people to what's most important in their lives: Easily, affordably and reliably. We strive to be California's Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You're an individual with unique needs, and we're prepared to exceed any expectations you have for an ideal employer.
      We're smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.
      In addition, we've got a laundry list of perks you'll brag about on insta -- Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew/Kombucha Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).
      And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you'll want to take home to mom or invite to your kid's next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Mint!
      OUR VALUES - LET'S MAKE LIFE ULTRA TOGETHER!
      
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      • Ownership: We are all owners; be the outcome and get the job done.
        
      • Action Biased: Be brilliant, proactive, and act with urgency.
        
      • Embrace the Adventure: Be agile, adaptive, and thrive on change.
        
      • Invent and Simplify: Never accept good enough.
        
        $1,000 REFERRAL BONUS
        Take a look at this job description, if you are the right person, please apply. If Mint Mobile doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job. If we hire them and they stay for 90 days, you get $1000. For more details of restrictions and rules, please email recruiting@ultra.me.
        We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.
        In support of the Equal Pay for Equal Work Act, the range of starting pay for this role is $95,000 - $110,000. This is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location. We also offer a variety of benefits including health, disability insurance, 401 (k), flexible spending accounts, EAP, education reimbursement, parental leave, unlimited vacation, bonuses, and company paid holidays. The specific programs available will vary depending on state, start date, and employment type. Our recruitment team will be happy to answer any questions you may have.
        #LI-Hybrid
        #J-18808-Ljbffr
        Remote working/work at home options are available for this role.

Keywords: Mint Mobile, Costa Mesa , SR. CREATIVE ACCOUNT MANAGER - HYBRID, Advertising , Costa Mesa, California