Field Engineer 3

Company: Axelon Services Corporation
Location: Costa Mesa
Posted on: May 23, 2023

Job Description:

Field Engineer 3 - Temp to perm
Costa Mesa, CA
9+Months

Pay Rate : $25/hr on ***

Shift Timing : 3 PM - 12

Driving/Non-Driving: Driving

Job Description:

As a Field Engineer 3, you will perform activities associated with PC and Printer refresh. Installing and diagnosing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repairs to reloading and re-imaging of PCs/laptops.

Responsibilities:

Provides support for software, hardware and networking support for desktops, laptops and servers.
Performs installs, moves, adds and changes as required. Tests and certifies PCs, networks, servers and client approved applications. Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.

Keywords: Axelon Services Corporation, Costa Mesa , Field Engineer 3, Engineering , Costa Mesa, California