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Processing Manager

Company: Sovereign Lending Group, Inc
Location: Costa Mesa
Posted on: January 11, 2021

Job Description:

Sovereign Lending Group, a national direct lender, is celebrating over 15 years of service. We have been named by Inc. 5000 as one of the Fastest Growing Privately Held Companies in America for 8 years in a row.We are growing and looking for experienced Processing Manager to join our team!Your Responsibilities:* Manage a team of loan processors and processing assistants in a call center retail mortgage environment* Monitor the team's pipeline to ensure weekly/monthly goals are met* Responsible for providing the head of processing feedback on the team's performance* Provides training and coaching to team members as needed including developing applicable job aides* Communicates and collaborates with other departments to ensure loan applications are originated efficiently and quickly* Assists team members in resolving complex loan problems and develops solutions of loan files* Maintains department service levels* Conducts regular team and one-on-one meetings* Assist with resolving customer complaints and escalated service issues* Prepares reports for management as requested* Other duties as assignedBenefits/Perks:* Competitive compensation* Working remote possible* Paid vacation, holidays, and sick time* Health, Dental, Vision, Life, and 401(k)* Relaxed company dress code* Company events and team building activities to promote culture* Espresso, latte, and coffee stations* COVID 19-conscious work rules and environmentQualifications:* Must reside in any of the following states: AZ, CA, HI, TX, NC, FL, IN, NV, ME, OR* High School diploma or equivalent* Minimum of 3 years sr. mortgage processing experience* Experience as a team lead or supervisor a plus* Strong knowledge of mortgage loan processing and pipeline management* Nationwide lending experience* Comprehensive knowledge mortgage lending guidelines* Good verbal and written communication skills* Good customer service skills* Ability to successfully multitask in a high stress, deadline-driven environment* Must be detail focused* Knowledge of local, state, and federal regulations regarding mortgage lendingApplicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to careers@slgmortgage.com. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.GlassDoor - Instagram - LinkedIn

Keywords: Sovereign Lending Group, Inc, Costa Mesa , Processing Manager, Executive , Costa Mesa, California

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