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Product Design Manager

Company: Experian
Location: Costa Mesa
Posted on: January 15, 2021

Job Description:

Experian is looking for a talented Product Design Manager. As a Product Design Manager you will be a vital member of the eCommerce Team responsible for creation and optimization of Experian---s consumer facing web sites and ---nancial products. You will work closely with other team members including Product Directors and Managers, Marketing Analysts, eCommerce Specialists, and Developers to create, implement and test best-in-class product experiences for our portfolio of responsive websites and native mobile apps (iOS and Android). The ideal candidate should not only be a subject matter expert, but also an industry thought leader with a strong and well-articulated product design perspective.About us, but we---ll be brief We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to Work For. In addition, for the last five years we---ve been named in the top 100 ---World---s Most Innovative Companies--- by Forbes Magazine. As the global leader in consumer and business credit data, we---re transforming data into information, and information into solutions that advance industries, move companies forward and improve the lives of millions of consumers around the world.What you---ll be doing --- Aid the Director of UX in driving the vision and strategy for the organization in order to deliver a world-class customer user experience, while helping to drive performance that includes continual improvement in business and customer experience metrics --- Lead large-scale and complex design projects, establish and update UX design processes and mentor junior designers --- Design within a complex application ecosystem to ensure a consistent, compelling and engaging customer experience across Experian---s responsive/adaptive websites and native mobile apps (iOS and Android) --- Collaborate with Product, eCommerce, CRM, Content, Technology, and Business stakeholders on product requirements --- Create design deliverables and speci---cations in the form of user journeys, storyboards, interaction models, process ---ows, information architecture, wireframes, and prototypes based on iterative UX research and usability testing --- Create solutions designed to scale and grow over time, as product functionality and content matures and as user requirements evolve --- Conduct usability testing through prototyping and research e---orts to ensure that all projects are driven by user needs and business outcomes --- Understand qualitative and quantitative research data, business goals and requirements, and translate them into functional designs --- Optimize product usability and eCommerce performance by closely analyzing behavioral engagement metrics, business performance metrics, and testing alternative design solutionsWhat your background looks like --- Exceptional portfolio demonstrating a track record of successful design and team leadership --- BA/BS degree in Human-Computer Interaction (HCI), User Experience, Human Factors, Visual Design, Cognitive Psychology or related degree, or equivalent work experience --- 10 years of relevant work experience in research, UX, and product design --- Experience working in a product organization, driving products from conception and ideation through launch and beyond over multiple releases --- Strong cross-discipline team player who can in---uence and work collaboratively with all team members to implement best practices and build best-in-class user experiences --- Deep expertise across all facets of human-centered design and user experience, spanning UX strategy, experience/interaction design, user research/assessment, prototyping, visual design, and user adoptionLeadership Quali---cations: --- 6 years of management/leadership experience --- Proven experience in building, leading, and managing large high-performing teams --- Strong cross-discipline team player who can in---uence and work collaboratively with all team members to implement best practices and build best-in-class user experiences --- Ability to teach, provide positive constructive feedback, and motivate others --- Proven track record of designing innovative and di---erentiated products and services and bringing them to market --- Excellent verbal and written communication and presentation skills; ability to organize and present information on screen and verbally with a team --- Ability to synthesize research, market trends, competitive data, etc. into substantial successful online experiences --- Acute attention to detail and commitment to high-quality production standards --- Self-starter with experience working in a fast-paced environment --- Ability to work with ambiguous details and direction --- Brand and consumer savvyTechnical Quali---cations: --- Expert in Agile product development process (Scrum & Kanban) --- Expert with project management software (Jira, Wrike, Asana etc.) --- Expert with prototyping, in Figma, Proto.io as well as modern software development processes and concepts as they relate to user experience --- Knowledge of responsive web development languages and best practices (HTML, CSS, JavaScript, and AngularJS), current web-design trends and techniques --- Knowledge of native mobile app development standards across iOS and Android --- Expert analytical and problem-solving skills, a passion for continuous improvement and an unwavering commitment to excellence and timeliness of solution delivery --- Extensive experience with A/B and conversion optimization testing and beta product testingPerks --- Four weeks of vacation to start, five sick days and two volunteer days (plus eleven paid holidays) --- Competitive pay and comprehensive benefits package, with a bonus target of 15% --- Flexible work schedule and relaxed dress code --- Employee stock purchase program and 401K matching and immediate vesting --- Wellness initiatives, online discounts, employee discounts, pet insurance and more --- This position will start out remote and can be 100% remote long term. EOE including Disability/Veteran

Keywords: Experian, Costa Mesa , Product Design Manager, Executive , Costa Mesa, California

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