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Account Manager

Company: Aston Carter
Location: Costa Mesa
Posted on: September 21, 2022

Job Description:

Description:-Primary internal contact for both the customer and respective outside sales representative-Develop and maintain the highest possible customer relationships with current and prospective customers to provide unparalleled customer satisfaction-Timely processing of customer purchase orders and follow-up with corresponding sales acknowledgement-Confirm accuracy of internal processed production work order with customer purchase order, then work with operations team to have scheduled based on material availability-Review and confirm accuracy of sales order with pricing-Escalate pricing issues and/or discrepancies with sales and pricing team-Communicate customer material availability with operations team-Generate customer requested reports - such as inventory, backlog/open orders, sales history, production reports, etc.-As necessary, discuss the above reports with the customer and reconcile any discrepancies with the customer as they arise-Engage with production planning team to schedule customer orders based on due dates and communicate to customer anticipated schedule-Quickly communicate any schedule changes or material issues with customer-Collaborate with sales, operations, and other internal parties to ensure that customer agreements are met-Escalate and resolve key customer issues by driving accountability with our quality and operation teamsQUALIFICATIONS:

  • 5+ years experience as an Account Manager, or in other sales/customer service role in manufacturing, preferably in aerospace.
  • Bachelors degree in business, sales or marketing is a plus.
  • Ability to work in a team and collaborate to resolve problems effectively.
  • Thorough knowledge of MS Office; ERP knowledge is required.
  • Excellent verbal and written communication/presentation skills and ability to build
  • relationships.
  • Must demonstrate the ability to multi-task, have organization and time-management skills
  • Must be able to demonstrate a sense of urgency and a high sense of customer service.
  • Ability to understand customer needs
  • Enthusiastic and passionate
  • Must exhibit attention to detail and accuracy
  • Able to work independently to drive results as well as in team settings.

    About Aston Carter:
    Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
    At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
    Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Costa Mesa , Account Manager, Executive , Costa Mesa, California

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