SALES EXPERIENCE MANAGER
Company: Richemont North America, Inc.
Location: Costa Mesa
Posted on: January 19, 2023
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Job Description:
Sales Experience Manager (Costa Mesa, CA) Lead dvlpmt of client
relationships by creating memorable moments for clients & btq
visitors. Drive sales & care service team to achieve or exceed
sales targets & KPIs. Assess local mkt opp's to implement sales
strategy. Partner w/ btq leadership, & team, on CRM efforts such as
client outreach, data capture, repurchase rate. Lead & promote
networking activities. Dvlp Prestige Partnership strategies. Ensure
fluidity of op's & supp btq mgmt w/ operating expenses. Monitor,
analyze & recommend action plans to optimize controllable costs.
Prepare sales reporting & analysis incl monthly reports. Motivate &
support btq staff. 10% domestic & internat'l travel reqd. Salary
range: $134,000 - $140,000. Reqts: Bach or foreign equiv in Bus
Admin, Hospitality Mgmt, or related & 3 yrs exp in position offered
or related, incl 3 yrs exp w/: retail mgmt of luxury goods in
internat'l mkts; analysis of bus trends & needs to create &
implement strategies that inc traffic & sales opps; training,
coaching & inspiring team members in sales techniques, products, &
svcs & dvlp team mgmt skills; lead & dvlp client relations by
creating elevated & bespoke moments for clients solidifying
relationships & brand loyalty; ensure operational efficiency &
profitability thru controllable costs & inventory mgmt. Resume to
Richemont North America, Inc. at Jobs@richemont.com & ref position
title in subject.
Keywords: Richemont North America, Inc., Costa Mesa , SALES EXPERIENCE MANAGER, Executive , Costa Mesa, California
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