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Company: Richemont North America, Inc.
Location: Costa Mesa
Posted on: January 19, 2023

Job Description:

Sales Experience Manager (Costa Mesa, CA) Lead dvlpmt of client relationships by creating memorable moments for clients & btq visitors. Drive sales & care service team to achieve or exceed sales targets & KPIs. Assess local mkt opp's to implement sales strategy. Partner w/ btq leadership, & team, on CRM efforts such as client outreach, data capture, repurchase rate. Lead & promote networking activities. Dvlp Prestige Partnership strategies. Ensure fluidity of op's & supp btq mgmt w/ operating expenses. Monitor, analyze & recommend action plans to optimize controllable costs. Prepare sales reporting & analysis incl monthly reports. Motivate & support btq staff. 10% domestic & internat'l travel reqd. Salary range: $134,000 - $140,000. Reqts: Bach or foreign equiv in Bus Admin, Hospitality Mgmt, or related & 3 yrs exp in position offered or related, incl 3 yrs exp w/: retail mgmt of luxury goods in internat'l mkts; analysis of bus trends & needs to create & implement strategies that inc traffic & sales opps; training, coaching & inspiring team members in sales techniques, products, & svcs & dvlp team mgmt skills; lead & dvlp client relations by creating elevated & bespoke moments for clients solidifying relationships & brand loyalty; ensure operational efficiency & profitability thru controllable costs & inventory mgmt. Resume to Richemont North America, Inc. at & ref position title in subject.

Keywords: Richemont North America, Inc., Costa Mesa , SALES EXPERIENCE MANAGER, Executive , Costa Mesa, California

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