Medical Support Assistant - North Las Vegas
Company: Inadev
Location: Costa Mesa
Posted on: May 9, 2022
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Job Description:
Overview Ansible Government Solutions, LLC (Ansible) is
currently recruiting multiple Medical Support Assistants (MSA) to
support the VA Southern Nevada Healthcare System (North Las Vegas
VAMC) located at 6900 N Pecos Rd, North Las Vegas, NV 89086.
Multiple shift schedules are available. In the assigned area, the
MSA performs a full range of duties related to the delivery of
healthcare services in an inpatient or outpatient setting. The
position requires the ability to follow directions, determine
priorities as they relate to basic patient needs within the scope
of an MSA, and use organizational and observational skills. Ansible
is a Service-Disabled Veteran-Owned Small Business (SDVOSB)
providing Federal customers with solutions in many arenas. Our
customers face wide-ranging challenges in the fields of health
care, national security, and information technology. To address
these challenges, we employ intelligent and committed staff who
take care of our customers success as if it is their own.
Responsibilities The MSA functions within the policies and
procedures of the VA facility where assigned and provides the
following services: Experience with providing Prep instructions to
the Veteran or patient. Making appointments accurately based upon
order or consult Ability to create notes, refer consults, modify,
and retrieve sensitive information/data into the Veterans
Electronic Medical Record. Making and receiving Outbound and
inbound calls at a high volume Communicates in a courteous and
professional manner, performing check-in process timely and
efficiently to improve flow and decrease wait times. Follows
appropriate Steps in sequence to review prep instructions with
Veteran, register exam, print, and check-in. Communicates with all
internal and external customers in a courteous, positive, open,
honest, cooperative manner, and treats all with dignity and
respect. Resolves issues and carries them through to completion in
a timely manner appropriate to the situation; directs inquires to
appropriate personnel or department when unable to personally
address the issue. Informs supervisor/lead or appropriate
management official of any issue or potential indictment where a
customer may be dissatisfied or angry as a result of information
provided. Interacts with Veterans, supervisors, staff, visitors and
non-VA personnel reflecting a working knowledge of cultural
difference in language, communication style, physical limitations
and other diversity-related factors. Overview High school diploma
or equivalent One (1) year of post-secondary education is preferred
but not required Six (6) months of experience in clerical, office,
or other work that indicates the ability and skills needed for the
position All candidate must be able to: Sit, stand, walk, lift,
squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist Lift up to 20 lbs Carry up to
40 lbs a reasonable distance Push/pull with 30 lbs of force Powered
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Keywords: Inadev, Costa Mesa , Medical Support Assistant - North Las Vegas, Healthcare , Costa Mesa, California
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