Hospice Director of Quality Outcomes

Company: Compassus
Location: Anaheim
Posted on: April 2, 2026

Job Description:

Company: Providence at Home with Compassus Schedule: Monday - Friday This position will require travel within CA Position Summary The Hospice Director of Quality Outcomes is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Director of Quality Outcomes assesses the quality of care provided to hospice patients, families, and staff. S/he monitors documentation, compiles regular reports, and works closely with the program leadership. Position Specific Responsibilities Owns ensure H.A.R.S (Hospice Aide Supervision, Assess skin/wound status, Reconcile Medications, and Screen for Pain (and intervene for comfort)) audits are completed and accurate. Leads/Ensures outside audits are responded to accurately and timely. Ensures support with the Areas Executive Clinical Operator PreBill is completed accurately and timely. Manages clinical action planning for services scores and Star Ratings. Manages We Honor Vets with a focus to move each location 1 level annually. Ensures internal scorecard follow-up and POC effectiveness. Ensures QAPI is accurate and complete. Participates in the development and update of patient care policies and emergency procedures. Collaborates effectively with Regional Director of Clinical Operations, Area Director of Clinical Operations, Director(s) of Clinical Services and members of senior leadership team to assure clinical excellence in each location. Performs documentation reviews and audits to assess: Quality of clinical documentation across all members of the IDT. Evidence of care coordination. Evidence of plan of care revision according to assessments. Compliance requirements are met. Documentation of Mock surveys in locations to assure compliance of hospice regulations. Reports deficiencies to appropriate staff for corrections and follows up to ensure completion. Assists program leadership with development and implementation of plan of correction following internal/ external survey/ audits, updates supervisor when a plan of correction validation intentional site visit is to be completed. Audits IDT documentation for accuracy and completeness. Supports Area Director of Clinical Operations to ensure continuous CHAP readiness. Compiles quality data on a quarterly basis and submits summary to Hospice Area Director of Clinical Operations for Governing Body reporting. Supports clinical onboarding Assures annual competency and training for MD and Teammates is completed and filed accurately. Participates in performance improvement programs and assures oversight of locations Performance Improvement plans. Upholds Compassus philosophy of integrity and commitment; communicates proactively when schedule changes are needed. Models and facilitates communication between teammates including medical records, business office, intake, clinical team, and leadership. Provides input into program service recovery efforts. Solicits and incorporates internal team member feedback into quality efforts and performance improvement. Performs other duties as assigned. Education and/or Experience Bachelor's in Nursing strongly preferred but other degrees will be given consideration. Three (3) years of clinical experience required. Experience in quality assessment, quality management, or data analytics a plus. Experience with electronic medical records systems a plus. Resides in State of oversight preferred. Certifications, Licenses, and Registrations Active and unencumbered Registered Nurse license in state of employment, in addition to every state in the Region this role will be covering required. Current CPR certification required. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation range: $124,180 - $153,162 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Compassus offers a comprehensive benefits package including, Medical, Dental, Vision, 401k and much more . LI-BL1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Keywords: Compassus, Costa Mesa , Hospice Director of Quality Outcomes, Healthcare , Anaheim, California