CostaMesaRecruiter Since 2001
the smart solution for Costa Mesa jobs

shift supervisor - Store# 05343, 17TH & NEWPORT

Company: Starbucks
Location: Costa Mesa
Posted on: January 9, 2021

Job Description:

Job Summary and MissionThis position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
  • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
  • Utilizes operational tools to achieve operational excellence during the shift.
  • Maintains regular and punctual attendanceSummary of ExperienceCustomer service experience in a retail or restaurant environment - 1 yearBasic Qualifications
    • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
    • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
    • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
    • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
    • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employeesRequired Knowledge, Skills and Abilities
      • Ability to direct the work of others
      • Ability to learn quickly
      • Effective oral communication skills
      • Knowledge of the retail environment
      • Strong interpersonal skills
      • Ability to work as part of a team
      • Ability to build relationshipsStarbucks and its brands are an equal opportunity employer of all qualified individuals.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com

Keywords: Starbucks, Costa Mesa , shift supervisor - Store# 05343, 17TH & NEWPORT, Hospitality & Tourism , Costa Mesa, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Delivery Driver
Description: Are you looking for reliable work while doing your part to help get much-needed food into the hands of hungry people in your town - all while staying safe and healthy We're looking for delivery drivers (more...)
Company: Bluecrew
Location: Covina
Posted on: 01/21/2021

Operations Supervisor - 1st Shift
Description: br br 1st Shift, Wednesday - Saturday, 5:00am ndash 3:30pm Logistics done differently.At XPO Logistics, one of the world's most admired companies according to Fortune magazine, we are looking for (more...)
Company: XPO Logistics
Location: Perris
Posted on: 01/21/2021

Delivery Driver
Description: Are you looking for reliable work while doing your part to help get much-needed food into the hands of hungry people in your town - all while staying safe and healthy We're looking for delivery drivers (more...)
Company: Bluecrew
Location: La Mirada
Posted on: 01/21/2021


Immediate Openings Available - Merchandisers - No experience Needed
Description: Mondelez International is NOW HIRING - Immediate Openings Available br br br br Minimum age requirement for this opportunity is 18 years old br
Company: Mondelez International
Location: Glendora
Posted on: 01/21/2021

(JobLocation.city) Retail Mail Center
Description: The United States Postal Service is Now Hiring - Postal Window ClerkAverage Hourly Pay Rate is between 18.15 - 20.48GENERAL
Company: SkillXChanges
Location: Redondo Beach
Posted on: 01/21/2021

HIRING!!!- Late Night Crewmembers, Cooks & Cashiers! *Premium Shift Pay*-(18 years +) Santee, Ca
Description: The Crewmember - At Raising Cane's, What We Do is serve the Perfect Box, Fast, Friendly, Clean Have Fun -- A Crewmember has the primary responsibility of providing a positive Customer experience, (more...)
Company: Raising Cane's
Location: Santee
Posted on: 01/21/2021

Postmates: Restaurant Delivery Driver
Description: Postmates has the largest
Company: Postmates
Location: La Quinta
Posted on: 01/21/2021

Part Time Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Paramount
Posted on: 01/21/2021

Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Yucaipa
Posted on: 01/21/2021

Merchandising ASM
Description: What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Merchandising Assistant Store (more...)
Company: Lowe's Home Improvement
Location: Santee
Posted on: 01/21/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Costa Mesa RSS job feeds