Retail Sales Supervisor
Company: Nestle
Location: Costa Mesa
Posted on: August 6, 2022
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Job Description:
Are you passionate about coffee? Do you care about
sustainability and quality? At Nespresso we place people, coffee
and sustainable living at the heart of what we do, inspiring an
engaging and meaningful place to work.This position is not eligible
for Visa Sponsorship.Position SummaryWe are seeking a passionate
and dynamic leader for an entry level Retail Sales Supervisor for
our community who will drive sales, service, and operations through
respectful, collaborative, agile, determined, and driven
interactions with clients and team members.Our culture empowers us
to provide quality coffee, experience-focused customer service,
growth opportunities and a variety of benefits with perks. Join our
team as we cultivate coffee as an art to grow the best in each of
us.Responsibilities:---Act as Manager on Duty (MOD), lead by
example. Be an advocate for your team by driving sales and service
performance through coaching and training. ---Be an agile coffee
expert. You bring the passion, we provide the training, and you
share it with the customer. ---Drive personalized coffee
experiences, using storytelling to share your knowledge of our
coffee and our sustainability practices with customers. Did you
know that our 100% recyclable capsules are the least wasteful way
to consume a cup of coffee? ---Cultivate respectful customer
relationships.Though many customers shop online these days, the
store is where we meet many of our customers for the first time.
---Care about safety. We are determined to create a safe, healthy
environment for our employees and customers. ---Collaborate -
whether it's assisting with cleaning, organizing stock or
innovating a better way of doing things.Share your feedback and
ideas to contribute to our overall success. ---Instrumental in
executing retail operational procedures and best practices within
the boutique to elevate the customer experience.Requirements and
Skills:---High School Diploma or GED, required ---2 years'
experience in retail, direct customer sales & service or
hospitality, preferred ---High comfort level with people
interactions; soliciting customers, owning the customer experience
and closing a sale by bringing product to life ---A real passion
for coffee, respect for sustainability, and curiosity to educate
oneself and others on our coffee culture ---Strong communication
and storytelling skills ---A respectful, agile, collaborative,
determined, and driven mindset ---Ability & willingness to work
flex hours including but not limited to:opening & closing shifts,
Saturday or Sunday shifts, and holidaysReq #: 185081It is our
business imperative to remain a very inclusive workplace.To our
veterans and separated service members, you're at the forefront of
our minds as we recruit top talent to join Nestle. The skills
you've gained while serving our country, such as flexibility,
agility, and leadership, are much like the skills that will make
you successful in this role.In addition, with our commitment to an
inclusive work environment, we recognize the exceptional engagement
and innovation displayed by individuals with disabilities.Nestle
seeks such skilled and qualified individuals to share our mission
where you'll join a cohort of others who have chosen to call Nestle
home.Nestle Nespresso USA is an equal opportunity employer and is
looking for diversity in qualified candidates for employment. Prior
to the next step in the recruiting process, we welcome you to
inform us confidentially if you may require any special
accommodations in order to participate fully in our recruitment
experience. Contact us at accommodations@nestle.com or please dial
711 and provide this number to the operator: 1-800-321-6467.This
position is not eligible for Visa Sponsorship.
Keywords: Nestle, Costa Mesa , Retail Sales Supervisor, Hospitality & Tourism , Costa Mesa, California
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