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Sales Lead (Supervisor)

Company: Cole Haan
Location: Costa Mesa
Posted on: January 27, 2023

Job Description:


Support Store Manager and Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations.


  • Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies.
  • Assist staff to exceed individual and store goals.
  • Assist leadership team and sales staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.
  • Supports the Store Manager and Assistant Store Manager in the achievement of all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports.
  • Monitor and maintain compliance of all company policies and procedures, including all local, state and federal employment laws to make sound business decisions and communicate/educate all staff members.
  • Partners with the Store Manager and Assistant Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies.
  • Communicates with Store Manager, Assistant Store Manager and/or directly to Corporate partners regarding product mix, trends and needs.
  • Holds store keys and regularly participates in store opening and closing functions.


    • Candidates must be at least 16 years of age
    • 2 years retail experience. Specialty and or footwear retail preferred.
    • Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
    • Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
    • Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
    • Excellent verbal and written communication, delegation follow-up and time management skills.
    • Able to accomplish multiple tasks in a fast-paced environment
    • Able to work effectively with others in a team-oriented environment and provide excellent customer service
    • Ability to lift, push, and pull up to 25-50 pounds occasionally
    • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

Keywords: Cole Haan, Costa Mesa , Sales Lead (Supervisor), Hospitality & Tourism , Costa Mesa, California

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