Customer Service Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Customer Service Specialist to manage
patient service inquiries and support in a remote environment.
Key Responsibilities
Answer inbound and outbound calls while documenting information
according to standard procedures
Process orders, verify insurance eligibility, and obtain necessary
pre-authorizations
Educate patients on their financial responsibilities and facilitate
resolution of customer complaints
Required Qualifications
High School Diploma or equivalent
One year of experience in a call center for healthcare
administrative, financial, or insurance services
Two years of work-related experience is required for senior-level
positions
Experience with Medicare certification is preferred
Proficiency in using multiple online EMR systems
Keywords: VirtualVocations, Costa Mesa , Customer Service Specialist, Hospitality & Tourism , Vista, California
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