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Regional HR Generalist

Company: ARC Document Solutions
Location: Costa Mesa
Posted on: January 7, 2021

Job Description:

We are seeking candidates for our vacant Human Resources Generalist (HRG) position. The HRG will administer and carry out the employee relations function.

Essential Duties and Responsibilities:

  • Support branch managers in conducting disciplinary investigations and serves as the employee advocate in ensuring consistent treatment in accordance to company policies, practices and procedures.

  • Intake regional employee complaints, concerns and allegations; conducts investigations, prepares written summaries and collaborates with the Regional HR Director and management to resolve issues including implementing disciplinary actions up to and including termination.

  • Prepare and deliver responses to requests related to employment charges & unemployment insurance requests; including prepare and instruct managers on the unemployment process, including providing appropriate documentation and separation information.

  • Maintain exit interview program and discusses exit interview findings with HR leadership.

  • Provides input into the development and revision of employee related policies and procedures.
  • Maintain daily communication with regional employees to resolve routine questions and concerns, as well as gauge employee morale.

  • Create and maintain investigation files. Responsible for compiling data, reporting and analysis of investigation data and results.

  • Compile and distribute weekly, monthly and yearly HR metrics reports and documents.

  • Accurately execute the day-to-day clerical and administrative functions of the human resources department.

  • Coordinate and maintain employee training and development courses and records.

  • Assist in training new hires and existing employees on Human Resources processes, programs, policies, information systems, etc.

  • Complete assigned projects with minimal oversight.

  • Maintain employee confidence and protect operations by keeping employee information confidential.

  • Perform other duties as assigned.
    Required Knowledge, Skills and Abilities:

    • Working knowledge of local, state and federal laws and regulations governing employment. Multi-site (state) experience is required.

    • Ability to conduct investigations, train and develop staff; and maintain documentation in an organized manner.

    • Strong communication and interpersonal skills; Proactive approach when working with others.

    • Excellent organizational skills; and, great attention to detail.

    • High level of integrity and ability to handle sensitive and confidential information in a professional manner.

    • The ability to balance multiple priorities in a fast-paced environment.

    • Self-motivated and resourceful, with the ability to work independently in ambiguity.

    • Demonstrated experience in developing strong working relationships with fellow HR team members and internal and external customers.
      Required Experience:

      • 2-4 years minimum experience in a related HR role

      • Bachelor's degree in an HR related field of study

      • Current HR certification preferred

      • Proficiency in employee relations, multi-state employment law

      • Demonstrated decision making and problem-solving abilities

      • Effective organization and time management skills and experience

      • Demonstrated oral and written communication skills

      • MS Office proficient - including Word, PowerPoint, and Excel
        Desired Knowledge, Skills, and Abilities:

        • Active listening - able to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate

        • Articulate - convey information effectively; ability to communicate information and ideas verbally and in writing so others will understand

        • Critical thinking - able to use logic and reasoning to identify issues and identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

        • Problem-solving - able to identify problems and review related information to recommend options and independently implement solutions

        • Facilitation - able to create and deliver engaging and effective employee training; and, conduct safe, effective employee/manager meetings

        • Time management - able to manage multiple (changing) priorities with competing deadlines, efficiently and timely with a sense of urgency

          This is what we have to offer:

          • Excellent Company support and resources
          • Excellent Company Reputation because we consistently receive 5-star customer reviews
          • Comprehensive Employee benefits that include full health, dental, vision and life insurance as well as a 401-K Plan with company matching
          • Employee Stock Purchase Plan giving you 15% money by allowing you to buy ARC stock on the NYSE at 15% BELOW street value
          • A management team that supports you and want to see you be successful
          • Culture of caring for our employees

            To all recruitment agencies:
            ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees.
            ARC is not responsible for any fees related to unsolicited resumes.


Keywords: ARC Document Solutions, Costa Mesa , Regional HR Generalist, Human Resources , Costa Mesa, California

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