B2C E-Commerce Product Owner (Hybrid)
Company: AbbVie
Location: Irvine
Posted on: July 19, 2025
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Job Description:
Company Description AbbVie's mission is to discover and deliver
innovative medicines and solutions that solve serious health issues
today and address the medical challenges of tomorrow. We strive to
have a remarkable impact on people's lives across several key
therapeutic areas immunology, oncology, neuroscience, and eye care
and products and services in our Allergan Aesthetics portfolio. For
more information about AbbVie, please visit us at www.abbvie.com .
Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and
Tik Tok . Job Description We are seeking a passionate and
results-oriented B2C E-Commerce Product Owner to drive the strategy
and execution of our online retail experience. You will be
responsible for defining and prioritizing features that enhance
customer satisfaction, drive revenue, and align with our overall
business goals. This role requires a strong understanding of
e-commerce best practices, customer behavior, and the ability to
translate business needs into actionable product requirements.
Responsibilities Serve as primary point of contact for business
leaders. Partner with marketing and commercial teams to develop
long-term strategies and implementation plans. Develop and maintain
a clear product vision and roadmap for the B2C e-commerce platform.
Collaborate with stakeholders (marketing, sales, UX, engineering,
customer support) to gather and document detailed product
requirements. Utilize data and customer insights to prioritize
features and bug fixes based on impact and feasibility. Monitor key
metrics (conversion rate, average order value, bounce rate, etc.)
and identify opportunities for improvement. Champion test and learn
initiatives to optimize product features and the customer journey.
Communicate product vision, roadmap, and progress to stakeholders.
Ensuring compliance with applicable Corporate and Divisional
policies and procedures. Coordinating with Service Desk, BTS
internal and external support partners to ensure best in class
support for all applications and processes for commercial business
unit(s) PMO and project management including forecasting resource
demand and capture of business requirements. Skills and tools you
will use in this role: Be a Strategic thinker: Understands and
contributes to the business unit strategy and translates business
strategy in an aligned portfolio of program roadmaps, projects, and
applications. Champions change and innovation by stimulating
creativity and innovation in others. Have a Strong Business Acumen
: Understands the retail, Consumer Packaged Goods, eCommerce space
to positively influence business decisions and business needs.
Experienced in Salesforce Commerce Cloud (Demandware) : Considered
an expert in Salesforce Commerce Cloud (Demandware) solution to
implement various consumer eCommerce sites. Possess strong Project
Management & Negotiation skills : Strong Agile project management
skills with ability to effectively negotiate and manage scope. This
is a hybrid position and would require individuals to be onsite 3
days a week in Irvine, CA. Qualifications Required: Bachelor's
Degree with 8 years of experience; Master's Degree with 7 years of
experience; PhD with 3 years of experience. Experience includes
business analysis, project management, portfolio management, and
strategic planning. 2 years of experience managing or coaching
employees. 3 years of IT experience in large or midsized
multinational corporation 3 years of experience with leading
multiple projects / implementations simultaneously. Experience in
setting IT strategy and business IT alignment. Excellent
interpersonal skills, with the ability to foster trusting
relationships. Strong oral and written communication skills, with
experience presenting to key stakeholders. Strong leadership skills
to bring different people or groups together to solve business
challenges. Experience in building eCommerce product roadmap and
executing on these feature enhancements. Interest in technology
trends and application of technology to improve end users
experience. Proven track record of effective project leadership and
positive results. Ability to self-manage time and priorities.
Beneficial: Experience with Salesforce Commerce Cloud and/or
Shopify platforms Working experience in integrating eCommerce /
Salesforce OMS with an ERP system like SAP. User experience / User
Interface designs concepts and familiarity with tools like Figma,
Miro etc. Experience with GxP validation and SLC. Experience with
vendor management. Evidence of participation in strategic industry
forums. Experience with supporting Salesforce Service Cloud and
Marketing Cloud. Experience in integrating Amazon FBM / FBA models
or similar marketplace selling. Experience as a Scrum Master within
an agile development team. Experience in integrating with various
payment providers such as Stripe, Afterpay, Chase etc. Strong
working knowledge of project management methodologies and tools
such as JIRA, Clarity. Demonstrated ability to coach and mentor
direct reports. Additional Information Applicable only to
applicants applying to a position in any location with pay
disclosure requirements under state orlocal law: The compensation
range described below is the range of possible base pay
compensation that the Companybelieves ingood faith it will pay for
this role at the timeof this posting based on the job grade for
this position.Individualcompensation paid within this range will
depend on many factors including geographic location, andwemay
ultimatelypay more or less than the posted range. This range may be
modified in thefuture. We offer a comprehensive package of benefits
including paid time off (vacation, holidays,
sick),medical/dental/visioninsurance and 401(k) to
eligibleemployees. This job is eligible to participate in our
short-term incentiveprograms. This job is eligible to participate
in our long-term incentiveprograms Note: No amount of payis
considered to bewages or compensation until such amount is earned,
vested, anddeterminable.The amount and availability of any
bonus,commission, incentive, benefits, or any other form
ofcompensation and benefitsthat are allocable to a particular
employee remains in the Company's sole andabsolutediscretion unless
and until paid andmay be modified at the Companys sole and absolute
discretion, consistent withapplicable law. AbbVie is an equal
opportunity employer and is committed to operating with integrity,
driving innovation, transforming lives and serving our community.
Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only
- to learn more, visit
https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation,
click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Keywords: AbbVie, Costa Mesa , B2C E-Commerce Product Owner (Hybrid), IT / Software / Systems , Irvine, California