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Relationship Manager - Auto Finance

Company: Capital One
Location: Costa Mesa
Posted on: November 22, 2020

Job Description:

Irvine Pacifica (61040), United States of America, Irvine, California Relationship Manager - Auto Finance Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers. A Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. Furthermore, the Relationship Manager makes outbound phone calls to dealers to capture their business for COAF, while also taking inbound calls from the dealers to strategically analyze their potential territories resulting in a game plan to achieve a target goal. A Relationship Manager will monitor and make adjustments to the plan as the month progresses to achieve the desired goals.

General Responsibilities :

Cultivate stellar relationships with our dealerships.

Optimize communication skills by creating strategic deals and goals with dealerships over the phone.

Review the structure in underwriting for COAF

Guide the deals in house for funding.

Analyze territory production goals.

Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives.

Basic Qualifications:

High School Diploma, GED, or equivalent certification

At least 1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience.

Preferred Qualifications:

Bachelor’s Degree

At least 2 years experience in Auto Finance.

At least 2 years experience in Customer Relations.

At least 5 years experience in Customer Service.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Keywords: Capital One, Costa Mesa , Relationship Manager - Auto Finance, Other , Costa Mesa, California

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