CostaMesaRecruiter Since 2001
the smart solution for Costa Mesa jobs

Retail Commission Sales - Furniture, Full Time: South Coast Plaza

Company: Macy's
Location: Costa Mesa
Posted on: November 23, 2020

Job Description:

Job Overview:   The  Furniture Sales Associate is responsible for providing outstanding customer service, meeting hourly sales, protection plan (Worrynomore), return rate and Star Rewards goals on a personal and departmental basis while demonstrating superior product knowledge to customers.  To create a shopping experience that will make the customer feel welcome and comfortable. The associate is also responsible for  followup/clienteling and performing other duties as necessary.   Essential Functions:   Be proficient in all systems need to complete transactions (SOCR, MySA, BT tablet app, POS, search and send and MPOS). Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own. Assist customers in all aspects of total store experience and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. Provide an exceptional customer experience by ensuring the customer is always the priority. Handle all returns and delivery issues courteously and professionally. Determine customer needs based on personal features and other customer preference related factors. Demonstrate knowledge of store products and services to build sales and minimize returns. Suggest additional items to compliment customer furniture selection which includes both product and services such as WorryNoMore. Offer to call other locations if items are unavailable within store. Offer to put purchase on customer’s Macy’s charge account toward the end of the shopping experience. Invite customers to come back and thank them by name. Responsible for achieving personal sales goals, Star Reward goals, WorryNoMore Conversion Goal and return rate goal. Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores. Use MySa clientele program to maintain customer profile and contact information to increase personal sales. Maintain contact with customers thru pre- and post-delivery contacts to ensure a positive shopping and delivery experience. Be knowledgeable of and perform sales support functions related to POS procedures. Develop product knowledge by reading current vendor tags and pamphlets, attending training classes in order to communicate it to the customer, complete all vendor courses on the Big Ticket University. Be aware of current promotional events and sales. Maintain department recovery standards; which includes recovery and signing. Adhere to Asset Protection and inventory control and compliance procedures. Follows shortage programs and procedures. Perform these functions in an efficient manner, as directed by the Supervisor. Regular, dependable attendance and punctuality.   Qualifications:   Education/Experience:   No specific educational accomplishment is required.   Communication Skills:   Excellent written and verbal communication skills.  Willing to proactively reach out to potential customers. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.   Mathematical Skills:   Basic math functions such as addition, subtraction, multiplication, and division.  Able to use a calculator.   Reasoning Ability:   Self-starter, able to work independently and as part of a team in a competitive commission environment.   Organization and excellent follow up skills required.   Physical Demands:   This position involves constant moving, talking, hearing, reaching, and standing.    Involves standing for at least two consecutive hours.  Involves lifting at least 30 lbs.  May occasionally involve stooping, kneeling, crouching, and climbing ladders.  Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.   Other Skills:   Possess a strong sense of urgency.  Must enjoy meeting and interacting with customers.  Possess a thirst for learning. Ability to collaborate and function as a member of a team. Should be comfortable with the use of computers and frequent use of RF equipment.   Work Hours:   Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job overview is not all inclusive.  In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.  Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.  Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with  SFPC Art. 49  and  LA MC ch.XVIII Art. 9 .

Keywords: Macy's, Costa Mesa , Retail Commission Sales - Furniture, Full Time: South Coast Plaza, Other , Costa Mesa, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


URGENT: Babysitting Wanted - Loving And Imaginative Nanny Needed In Yucaipa, Seeking Sitter
Description: Hi My name is Lindsey and I have a 2 year old son named Jeffrey. I am seeking a babysitter to come to our home in the morning
Company: Sitter
Location: Yucaipa
Posted on: 11/29/2020

Class C Yard Hostler - 6 Months Experience - Redlands CA
Description: 16 Per Hour br Class C Driver br 6 Months Experience br Overtime After 40 br Early Start br No Forced Dispatch br Thursday - Saturday br Local - Home Daily br No Touch Freight Quality (more...)
Company: Quality Driver Solutions
Location: Yucaipa
Posted on: 11/29/2020

Seasonal Driver Helper Coordinator
Description: The temporary part-time supervisor impacts the organization by administering and communicating UPS policies, procedures and programs in several of the following areas: employment, employee communication, (more...)
Company: UPS
Location: Yucaipa
Posted on: 11/29/2020


Grocery Shopper and Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things - from groceries, to gadgets, to home decor.
Company: Shipt
Location: Yucaipa
Posted on: 11/29/2020

Hair Stylist (License Required) - Santee Village Square
Description: Stylist At Great Clips, we know that stylists like you are most happy when they''re cutting hair, so at a Great Clips salon, that''s exactly what you get to do Want to be the best
Company: Great Clips
Location: Santee
Posted on: 11/29/2020

Shopper - Flexible schedule, up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Santee
Posted on: 11/29/2020

Package Delivery Driver
Description: Package Delivery Drivers: 21.00/Hour and up, depending on location and shift UPS is accepting applications for temporary, seasonal full-time Package Delivery Drivers. This is a physical, fast-paced, (more...)
Company: UPS
Location: Santee
Posted on: 11/29/2020

Senior Systems Engineer
Description: Description: Job Title: Senior Systems Engineer Job Code: IMS20202105-45780 Job Location: Sylmar, CA Job Description: This role will design, analyze, and operate complex systems and solve integration (more...)
Company: L3Harris Technologies
Location: San Gabriel
Posted on: 11/29/2020

Grocery Shopper and Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things - from groceries, to gadgets, to home
Company: Shipt
Location: Santee
Posted on: 11/29/2020

Assistant Salon Manager (License Required) - Santee Village Square
Description: Assistant Salon Manager Got shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let s talk Maybe you re a stylist who wants
Company: Great Clips
Location: Santee
Posted on: 11/29/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Costa Mesa RSS job feeds