Support Specialist
Company: Michaels
Location: Costa Mesa
Posted on: January 11, 2021
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Job Description:
We're here for the makers! Come be a part of the team where
innovation and teamwork come together to support the most exciting
missions in the world!Complete office work to include cash
reconciliation and time edits. Support in providing a well
merchandised and in-stock store for the customer to shop. Complete
merchandise operations to include RTVs, Price Changes and NOHs.
Delivering friendly customer service.Major Activities* Adhere to
Standard Operating Procedures (SOPs) and Company programs to ensure
compliance to applicable laws and requirements; execute Company
policies and standards* Conduct cash reconciliation and bank
deposits and time edits* Complete inventory processes to include
Return to Vendor (RTV) and Advance Shipping Notice (ASN)
activities* Complete merchandising processes to include Negative On
Hand (NOH) review and price changes* Maintain brand visual
standards and signage standards* Assist with on-boarding of new
Team Members* Participate in the truck un-load and stocking
processes to ensure truck standards are followed and completed
within budget* Support shrink and safety programs* Support Sunday
(Friday in CAN) Ad set process and ensure signs are maintained and
visible to customer; sign Daily Deals* Assist with Omni channel
processes* Support freight flow processes; perform Store In Stock
Optimization (SISO) duties* Interacts with others in an accepting
and respectful manner; remains positive and respectful, even in
difficult situations; promotes commitment to the organizations
vision and values; projects a positive image and serves as a role
model for others* Operate cash register and line busting as
assigned* Acknowledge customers, help locate product and provide
solutions* Support an accurate inventory to drive sales and reduce
shrink* Other duties as assignedMinimum Education* Must be at least
18 years of ageMinimum Type of experience the job requires* Basic
computer skillsPreferred Type of experience the job requires*
Retail and cash handling experience is preferredWe are an Equal
Opportunity Employer. Check out our EEO policy
https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
[eeoc.gov
Keywords: Michaels, Costa Mesa , Support Specialist, Other , Costa Mesa, California
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