Support Specialist

Company: Michaels
Location: Costa Mesa
Posted on: January 11, 2021

Job Description:

We're here for the makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!Complete office work to include cash reconciliation and time edits. Support in providing a well merchandised and in-stock store for the customer to shop. Complete merchandise operations to include RTVs, Price Changes and NOHs. Delivering friendly customer service.Major Activities* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards* Conduct cash reconciliation and bank deposits and time edits* Complete inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities* Complete merchandising processes to include Negative On Hand (NOH) review and price changes* Maintain brand visual standards and signage standards* Assist with on-boarding of new Team Members* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget* Support shrink and safety programs* Support Sunday (Friday in CAN) Ad set process and ensure signs are maintained and visible to customer; sign Daily Deals* Assist with Omni channel processes* Support freight flow processes; perform Store In Stock Optimization (SISO) duties* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others* Operate cash register and line busting as assigned* Acknowledge customers, help locate product and provide solutions* Support an accurate inventory to drive sales and reduce shrink* Other duties as assignedMinimum Education* Must be at least 18 years of ageMinimum Type of experience the job requires* Basic computer skillsPreferred Type of experience the job requires* Retail and cash handling experience is preferredWe are an Equal Opportunity Employer. Check out our EEO policy https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf [eeoc.gov

Keywords: Michaels, Costa Mesa , Support Specialist, Other , Costa Mesa, California