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Sr. Network Engineer

Company: Experian
Location: Costa Mesa
Posted on: June 12, 2021

Job Description:

About us, but we'll be brief

We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to Work For. In addition, for the last five years we've been name in the top 100 "World's Most Innovative Companies" by Forbes Magazine.

Experian Consumer Services - Careers That Define "What's the Next Big (Data) Thing" for Consumers?

What could be more exciting - personally and professionally - than being part of a "disruptive" business? Consider taking your career to the next level by joining the Leader that continues to disrupt the competition. As the "disruptor" and market leader we pride ourselves on building new markets, leading the pack through continuous evolution and innovation. It's a position Experian Consumer Services has enjoyed for more than a decade and we're always looking for the talent that can help expand that lead.

These days, the "next big thing" is often "the next Big Data thing." Experian Consumer Services offers an opportunity to lead the charge in turning consumer data into something people use and value every single day. We live in a world where information is a means to improving lives and we challenge our team to do just that: improve lives with our products.

It's a holistic, 360 approach that requires aggressive, fast, scalable development that encompasses the cloud, mobile, security, e-commerce, automation, and lots and lots of data. We operate in a culture that focuses on the future, learns from the past and collaborates to deliver high-value solutions that meet consumer needs right now.

When you're the leader, it's always urgent, important and market-changing. We think that defines the true "disruptive" business. Join us and create some chaos for the competition.

What you'll be doing

The Senior Network Engineer will play a key role as part of our Global Experian Consumer Services Network Engineering team. You will support a diverse home-based work population in 4 countries including the Experian Contact Center voice, back office agent, and other supporting teams. You'll assist in managing premise based MPLS, internet, premise and cloud-based connectivity solutions, as well as office and data center connectivity. You will have a collaborative role in developing the network budget and forecast, and drive efficiency wherever possible. At Experian data security is a key principle, and you will assure our networks remain secure and have no exploitable vulnerabilities. The expectation is that the candidate will be fully "hands-on" Engineering role, providing new and innovative ways to solve complex business problems.


  • Key Senior Engineering role as part of Global ECS Network Engineering team, supporting employees in 4 countries
  • Collaborate on strategy for the improving network topology, connectivity, and equipment management
  • Drive cost optimization with vendors and carriers
  • Support work-from-home remote connectivity for approximately 2500 employees
  • Optimize network traffic, QOS, and monitoring to improve user experience
  • Designing, developing, building and testing network solutions as part of a team, introducing new technologies and/or improves existing technologies under general supervision
  • Ensuring solutions are fully documented and in compliance with applicable security requirements
  • Leading and supporting projects, implementing changes and helping maintain the operational aspects of our network infrastructure
  • Collaborating across teams and business units on the design, delivery and support disciplines with key focus areas being, project delivery and operational excellence as part of developing the I.T. Network Infrastructure
  • Supporting agile delivery teams in the delivery of all requests, and representing network at ceremonies and project meetings; supporting the removal of blockers and celebrating successes
  • Assuring network environment remains secure, immediately addressing and remediating any vulnerabilities.

What your background looks like

Education and Experience:

  • 7 years of experience in an advanced Network Engineering role
  • Cisco CCNP required (CCIE preferred)
  • Prefer history of working in an e-commerce and fast paced environment
  • Prefer history in supporting contact center networking environments
  • Experience with Agile methodologies
  • Bachelor's degree in relevant field or related experience

Qualifications Required:

  • Strong technical background in complex networking environment.
  • Must have strong knowledge of Cisco and Palo Alto networking technologies, with hands-on experience architecting and building networks. Core knowledge of routers, switches, wireless, firewalls, load balancing, IP, VPNs, WAN, LAN, and VoIP.
  • Possess critical skills including strategic planning, systems integration, creating and maintaining documentation, diagrams, and configurations. Candidate must have strong customer service skills, accompanied by excellent written and verbal communication competences.
  • Highly motivated and experienced within network incident management, and is comfortable liaising with customers and senior stakeholders with good reporting skills.
  • Self-starter who can get projects off the ground quickly and efficiently, facilitating getting the work done.
  • Experience using Cisco routers and switches (ASR1K/ISR4K series, Nexus 7K, 9K, 5K, 2K)
  • Experience with Cisco Firewalls (ASA and Meraki)
  • Understanding of cloud networking environment connectivity (AWS, AZURE)
  • Experience with Palo Alto Firewalls and Global Protect
  • Knowledge of LAN/WAN technologies including routing protocols (BGP, OSPF), VPN, FHRP, QOS, etc
  • Understanding of F5 Load balancers
  • Deep understanding of voice QOS tagging, specifically around Voice and Video
  • Experience using Packet Capture and Analysis tools (Netscout, Extrahop)
  • Understanding of network automation is a plus (Ansible/Saltstack)
  • Familiarity with cloud-based connectivity solutions such as Prisma

EOE including Disability/Veteran

Keywords: Experian, Costa Mesa , Sr. Network Engineer, Other , Costa Mesa, California

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