Service Concierge, Costa Mesa
Company: Lucid Motors
Location: Costa Mesa
Posted on: July 16, 2021
Job Description:
Leading the future of luxury
mobility
Lucid’s mission is to inspire
the adoption of sustainable energy by creating the most captivating
luxury electric vehicles, centered around the human experience.
Working at Lucid Motors means having a shared vision to power the
future in revolutionary ways. Be part of a once-in-a-lifetime
opportunity to transform the automotive industry.
The Service Concierge position directly interfaces with
service center clients as an integral part of the customer
experience. This position is responsible for varied duties in the
service center such as greeting clients, answering phones, and
directing client inquiries. The Candidates will be expected to
demonstrate excellence in their respective fields, to possess the
ability to learn quickly and to strive for perfection within a
fast-paced environment This role may require extended travel to
Newark, CA and Casa Grande, AZ for training and temporary
assignments.
The Role
- Provides a world-class customer experience to all Lucid Motors
clients, internal and external
- Greets incoming service clients, answer and direct phone calls,
answer client questions, and take messages as needed
- Coordinate client appointments as needed
- Effectively handle multiple priorities while maintaining a high
level of organization and customer service
- Handles other administrative duties as needed
- Communicate with the highest level of professionalism with all
clients
- Work closely with other members of the service team
- Perform valet duties as needed
- Coordinate alternate transportation (loaner/rental vehicles) as
needed for clients
- Have a passion for sustainable transportation and changing the
automotive industry
Qualifications
- Provides a world-class customer experience to all Lucid Motors
clients, internal and external
- Greets incoming service clients, answer and direct phone calls,
answer client questions, and take messages as needed
- Coordinate client appointments as needed
- Effectively handle multiple priorities while maintaining a high
level of organization and customer service
- Handles other administrative duties as needed
- Communicate with the highest level of professionalism with all
clients
- Work closely with other members of the service team
- Perform valet duties as needed
- Coordinate alternate transportation (loaner/rental vehicles) as
needed for clients
Advantageous Experience
- Have a passion for sustainable transportation and changing the
automotive industry
- Experience in luxury retail
- Knowledge of HV systems, LV systems, and EV powertrains
- Start-up experience and related fast-paced environments
Be part of something
amazing
Come work alongside some of the
most accomplished minds in the industry. Beyond providing
competitive salaries, we’re providing a community for innovators
who want to make an immediate and significant impact. If you are
driven to create a better, more sustainable future, then this is
the right place for you.
At Lucid, we don’t just welcome
diversity - we celebrate it! Lucid Motors is proud to be an equal
opportunity workplace and is an affirmative action employer.
We are committed to equal employment opportunity regardless
of race, color, national or ethnic origin, age, religion,
disability, sexual orientation, gender, gender identity and
expression, marital status, and any other characteristic protected
under applicable State or Federal laws and
regulations.
To all recruitment agencies: Lucid
Motors does not accept agency resumes. Please do not forward
resumes to our careers alias or other Lucid Motors employees. Lucid
Motors is not responsible for any fees related to unsolicited
resumes.
Keywords: Lucid Motors, Costa Mesa , Service Concierge, Costa Mesa, Other , Costa Mesa, California
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