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Piercer

Company: Monica Vinader Ltd
Location: Costa Mesa
Posted on: November 13, 2021

Job Description:

DescriptionJob Title: PiercerLocation: Nordstrom South Coast Plaza - Monica Vinader Piercing StudioReporting To: VP North AmericaWho we areAt Monica Vinader, we're on a mission to prove that buying better, wearing longer and doing better don't have to be mutually exclusive. From our commitment to making the most sustainable jewelry we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewelry accessible and affordable.We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help make luxury something we can all enjoy everyday. Where we need your helpWe have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers' expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.2021 brings exciting new developments at Monica Vinader as we launch a new piercing service in our stores. Your skill, experience and knowledge will help us deliver an unparalleled service to our customers in a fun, accessible, luxury environment. As well as providing piercings to a high standard, you will help support us in launching this in our Nordstrom South Coast Plaza Shop-in-Shop. This role is an amazing opportunity for someone who is passionate about service and piercing to join a business with amazing values and great opportunities to be involved in an exciting new initiative.What you'll doPierce clients with single use needles, making customers feel confident in your skill and experience.Style and advise our customers using our exclusively designed products.Deliver warm and inviting customer service, making our customers feel comfortable in our beautifully designed piercing studio.Maintain the highest standards of cleanliness and safety while ensuring compliance with all necessary guidelines.Support the aftercare process, confidently resolving any problems customers may experience.Consult and guide our North American team on policies & procedures for your jurisdiction.Guide, support and train our Sales Associates and other team members about the world of piercing.What you'll bring2+ years' experience with needle piercing.Experience working with Autoclaves and relevant piercing supplies.Well versed on current trends, maybe setting some yourself!A customer focused mindset, putting them first in all you do.An understanding and appreciation of the luxury service environment.A portfolio to be proud of! (Instagram/Facebook/Website)Demonstrable knowledge of piercing standards and regulations in Orange County, California, including a valid permit. A passion for sharing your knowledge with others, willing to help and advise different areas of the business.To be successful at Monica Vinader...You are a doerYou're a team playerYou're humbleYou are honest, straightforward and transparentYou are a good teacher/mentor (approachable and accessible)You want to get your hands dirtyYou solve problemsYou are resilientYou are flexibleYou are entrepreneurial, smart, and passionateIf you don't know something, you say so. Then go figure it out quicklyYou love working in a creative environmentYou have a sense of humourYou are an insatiable learnerAdditional RequirementsAbility to document your authorization to work in the United StatesMobility RequirementsAble to travel regularly within California, flexibility to travel to other locations within the US as requiredOur Aims and ValuesOur mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:Customer ObsessedOur customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty.CaringWe treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.Fast PacedWe are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.ExceptionalWe have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.CommercialWe focus hard on facts and approach things in a logical, rational, and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.Monica Vinader Ltd, Holkham Studios, Longlands, Holkham Park, Wells-next-the-Sea, Norfolk, NR23 1SHwww.monicavinader.comPage 1 of 2At Monica Vinader, we're on a mission to prove that buying better, wearing longer and doing better don't have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable. We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.Further information is available at www.monicavinader.com

Keywords: Monica Vinader Ltd, Costa Mesa , Piercer, Other , Costa Mesa, California

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