Client Advisor- South Coast Plaza
Company: Tiffany & Co.
Location: Costa Mesa
Posted on: May 13, 2022
Tiffany & Co... the name instills images of Beauty, Romance and the
iconic Blue Box. It is a Symbol of Excellence. For 175 years,
Tiffany has created a legacy of exquisite designs and romantic
ideals. Tiffany & Co.'s rich heritage of celebrated artists,
historic milestones and magnificent jewelry creates the foundation
from which our employees build upon each day. Tiffany employees are
passionate, kind and professionally committed. We hold ourselves
and our co-workers to very high standards. We continually educate
ourselves about new merchandise collections, cultures and the
evolving luxury market. Our respect and love for the brand creates
a workplace like no other.
We expect our employees to deliver the Tiffany Experience to each
and every client and Tiffany is committed to creating an
organization that recognizes and rewards excellence in service of
this promise. For us, it is a dream to be associated with a company
that is forever aligned with exquisite craftsmanship, timeless
design and a dedicated commitment to corporate sustainability.
Client Advisors hold the critical position of embodying the Tiffany
brand in each and every client interaction using the Tiffany touch;
their own flair for making each client's experience extraordinary.
The Client Advisor is an excellent communicator and brand
ambassador. His or her passion for Tiffany is conveyed in every
conversation and an entrepreneurial spirit is prevalent in the
make-up of every Client Advisor. Developing client relationships
and exceeding sales plan is first and foremost in the Tiffany
Client Advisor's skill set. The love of building his/her own
business by developing client relationships and exceeding sales
plan is first and foremost in the Tiffany Client Advisor's skill
Sales: Deepen the relationship with our clients to drive lifetime
loyalty and spend. Consistently achieve or exceed monthly,
quarterly and annual store sales plan. Capture client data.
Cultivate new and existing client relationships. Deliver a
significant portion of sales through repeat client business. Drive
business through key product pillars.
Service: Elevate in store experience by consistently delivering
memorable moments to every client. Demonstrate passion as a Tiffany
brand ambassador during every selling ceremony using the Tiffany
Touch; your personal touch. Demonstrate Client Experience Behaviors
identified within the TEI program (Voice of Client Survey) and with
Tiffany client experience vision. Execute best practices by
optimizing hospitality and store amenities to create unique
experiences and take action on TEI performance and client
* Experience in retail or luxury retail or relevant client-related
experience (e.g., hospitality).
* Proven track record in achieving sales results.
* Flexibility to work non-traditional hours, including days,
nights, weekends and holidays.
* Ability to work with a diverse client base.
* Proficiency with Point of Sales (POS) systems, client tracking
systems and Microsoft Outlook/email.
* Must have authorization to work in the United States or in the
country where the position is based.
* A college/university degree.
* Graduate Gemologist degree or previous Gemological Institute of
America (GIA) course work is preferred.
* Proficiency in multiple languages.
Keywords: Tiffany & Co., Costa Mesa , Client Advisor- South Coast Plaza, Other , Costa Mesa, California
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