Operations Expert
Company: EXPRESS
Location: Costa Mesa
Posted on: June 22, 2022
Job Description:
Grounded in versatility and powered by a styling community,
Express is a modern, multichannel apparel and accessories brand
whose purpose is to Create Confidence & Inspire Self-Expression.
Launched in 1980 with the idea that style, quality and value should
all be found in one place, Express has been a part of some of the
most important and culture-defining fashion trends. The Express
Edit design philosophy ensures that the brand is always 'of the
now' so people can get dressed for every day and any occasion
knowing that Express can help them look the way they want to look
and feel the way they want to feel. -The Company operates over 500
retail and outlet stores in the United States and Puerto Rico, the
express.com online store and the Express mobile app. Express, Inc.
is comprised of the brands Express and UpWest, and is traded on the
NYSE under the symbol EXPR. For more information, please visit .The
Operations Expert will assist in providing a great in-store
shopping experience for customers by leading the merchandise flow
processes confirming product is available and sized. -Talent
Providing coaching and training for
stockroom associates as needed. -Execution
Process shipping and receiving orders
according to Express time and efficiency standards.Replenish
product as needed.Process freight and sensor product.Maintain a
clean and organized stock room to ensure safe and efficient
merchandise processing from stock room to floor.Coordinate product
pricing and markdowns.Provide check-out support to customers as
needed. -Experience
Process fulfillment transactions
quickly and accurately to ensure customer satisfaction.Share
information on product, promotions, and loyalty programs.Assist
Sales Associates during onboarding and training.Assist with product
launches changes according to company SOP.Assist customers as
needed on the sales floor with locating product and/or online
ordersDeliver on all aspects of the customer experience model.Other
essential functions may occur as directed by your supervisor -
-Essential Qualifications
- Education: High School or Equivalent
- Years of Experience 0 - 2 relevant job experience - minimum 6
months
- Meets defined availability criteria, including nights, weekends
and non-business hours
- Proficient in use of technology (iPad, registers) -Preferred
Qualifications (skills and abilities)
- Demonstrates strong customer service skills
- Strong verbal and written communication skills specifically
with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well
within a team
- Ability to multitask and handle multiple customers and/or
processes at onceIf you would like to know more about the
California Consumer Privacy Act click -. -As an equal opportunity
employer, Express does not discriminate in hiring or terms and
conditions of employment on the basis of any federal, state, or
locally protected class. Express only hires individuals authorized
for employment in the United States.Notification to Agencies: -
-Please note that Express does not accept unsolicited resumes or
calls from third-party recruiters or employment agencies.In the
absence of a signed Master Service Agreement and approval from HR
to submit resumes for a specific requisition,Express will not
consider or approve payment to any third-parties for hires
made.
Keywords: EXPRESS, Costa Mesa , Operations Expert, Other , Costa Mesa, California
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