Admissions Counselor

Company: NEW DIRECTIONS FOR WOMEN
Location: Costa Mesa
Posted on: September 12, 2022

Job Description:

Experience/Qualifications: 2-3 years as Admissions Counselor in Behavioral Healthcare field Call Tracking Metrics or a similar system Salesforce and/or CRM management Experience in Customer Service/Hospitality Possesses excellent communication skills Capable of multitasking while remaining efficient Essential Duties: Answers, scores, and dispositions all calls into New Directions for Women utilizing Call Tracking Metrics phone system Completes pre-assessments, intakes and paperwork for admissions Communicates and collaborates with the clinical team on all admissions Functions as the primary point of contact for the Admission phone line Manages Salesforce data for admissions, referrals out, and aftercare planning Assists marketing team with tours of facility Utilizing CTM, Salesforce and Aura as primary platforms for data management for admissions and marketing Inputs all viable lead data in Salesforce within timeline established by management Attends weekly Admissions and Marketing meetings Coordinates communication within the Admissions and Marketing team as well as with other departments Other duties as assignedJob Type: Full-timePay: $62,400.00 per yearSchedule: Day shift Night shift Weekends onlyWork Location: One location

Keywords: NEW DIRECTIONS FOR WOMEN, Costa Mesa , Admissions Counselor, Other , Costa Mesa, California