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Community Outreach Specialist

Company: CareConnectMD, Inc
Location: Costa Mesa
Posted on: November 15, 2022

Job Description:

OverviewCareConnectMD DCE is a specialized High Needs Direct Contracting Entity (DCE) geared towards Medicare beneficiaries who reside in a nursing home. Developed by geriatric professionals, the program provides a care model that is designed to meet the unique health care needs of nursing home residents. Under this value-based care model, CareConnectMD DCE will deliver care coordination services in close collaboration with primary care physicians, specialists, and advanced practice professionals in California, Georgia, Ohio, Indiana, Texas, and others on the horizon.Learn more at www.careconnectmd.comPosition DescriptionThe Community Outreach Specialist promotes the DCE program and services in accordance with established policies and procedures. The position is responsible for supporting business development efforts by assisting in the development and growth of the provider network and the patient census. The Community Outreach Specialist builds relationships with nursing facilities and other providers in order to support the continued growth of the DCE. As a key member of the business development team the specialist provides administrative support and assists in planning and implementing growth campaigns.Key Duties and ResponsibilitiesSupports Voluntary Alignment effortsOutreaches to provider offices and enhances positive working relationship with support staffBuilds positive, solid working relationships with members of the medical community and partnersWorks with nursing home partners to increase provider and patient participationProvides administrative support to include campaign planning and implementation, mailings, meetings and follow up activitiesMaintains metrics on campaigns, outreach efforts and patient growthMakes regular, planned calls to build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in nursing facilitiesPrepares, sends, and manages general correspondence with internal and external stakeholdersAssists team with communications and coordination of eventsPlans meetings and manages vendors and event qualityMaintains confidential filesEducation and Experience Associates or bachelor's degree in related field preferred or 3 years of experience in marketing outreach or administrative supportExcellent organizational skillsExperience in collaborating closely with clinical staff and physiciansExcellent organization skillsHighly collaborative; great communicatorSkilled in Microsoft 365 (Word, Excel, Power Point, Teams, Outlook)Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.Bilingual - SpanishEssential Skills and AbilitiesSelf-starter that can work independently and collaboratively, prioritize tasks and has initiative and excitement to take on unfamiliar tasks.Excellent communication and people skills with the ability to effectively communicate with all levels of managementCreative, flexible, well organized, resourceful and meticulousExcellent judgment in handling confidential and sensitive informationAbility to work independently, set priorities and oversee multiple tasks with a high level of efficiencyEstablishing and maintaining cooperative working relationships with othersAbility to work across locations and time zonesCore CompetenciesInstills trustCustomer focusManages ambiguityCollaboratesDrives results

Keywords: CareConnectMD, Inc, Costa Mesa , Community Outreach Specialist, Other , Costa Mesa, California

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