Conference Services Coordinator

Company: Boardwalk Investment Group Management LLC
Location: Costa Mesa
Posted on: January 19, 2023

Job Description:

CONFERENCE SERVICES COORDINATOR Yountville, CALaying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: Coordinator, Conference Services I is responsible for the planning and coordination and execution of high level and large group events/meetings held on property. ESSENTIAL JOB RESPONSIBILITIESAnswers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately, timely and in a professional manner.Initiate, review and recommend event order solutions and vendor service agreements.Liaise with all other departments firmwide in coordinating meetings and events taking placeHandle internal events from concept, BEO creating to post eventMonitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.Review event bills for accuracy and approve payment.Plan and develop programs, agendas, budgets, and services according to customer requirementsHelp ensure all event orders are signed and finalized by the contract due dates.Help with rooming lists updates for groups, last minute changes for event orders, and any other group changes. Any other duties required by the CSM or DOSC. REQUIRED QUALIFICATIONS Bachelor's degree required.Previous experience planning and servicing catering events preferred Proficient with Microsoft operating Systems OnQ and Sales Pro EnterpriseMust be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must work well in stressful high-pressure situations.Must maintain composure and objectivity under pressure.Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.Must be able to work with and understand financial information and data and basic arithmetic functions. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/ PM22

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Keywords: Boardwalk Investment Group Management LLC, Costa Mesa , Conference Services Coordinator, Other , Costa Mesa, California