Conference Services Coordinator
Company: Boardwalk Investment Group Management LLC
Location: Costa Mesa
Posted on: January 26, 2023
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Job Description:
CONFERENCE SERVICES COORDINATOR
Yountville, CA
Laying in the heart of Napa Valley, The Estate Yountville features
two magnificent hotels that embody the perfect getaway and retreat.
Surrounded by vineyards, Michelin-star restaurants and exquisite
views in Yountville, our 22-acre haven sits among one the most
coveted viticulture regions in the world. We invite our guests to
immerse themselves in a redesigned Wine Country experience in a
delightfully vino-cultured manner: two luxury hotels with decidedly
different personalities - the vibrant Hotel Villagio and its
sophisticated counterpart, Vintage House, a chic and tranquil
sanctuary. A combined room-count of nearly 200 rooms and suites
allows us to create a memorable experience for any occasion!
JOB SUMMARY:
Coordinator, Conference Services I is responsible for the planning
and coordination and execution of high level and large group
events/meetings held on property.
ESSENTIAL JOB RESPONSIBILITIES
Answers phones; qualifies incoming inquiry calls and ensures all
inquiries are dealt with accurately, timely and in a professional
manner.
Initiate, review and recommend event order solutions and vendor
service agreements.
Liaise with all other departments firmwide in coordinating meetings
and events taking place
Handle internal events from concept, BEO creating to post event
Monitor event activities to ensure compliance with applicable
regulations and laws, satisfaction of participants, and resolution
of any problems that arise.
Consult with customers to determine objectives and requirements for
events such as meetings, conferences, and conventions.
Review event bills for accuracy and approve payment.
Plan and develop programs, agendas, budgets, and services according
to customer requirements
Help ensure all event orders are signed and finalized by the
contract due dates.
Help with rooming lists updates for groups, last minute changes for
event orders, and any other group changes.
Any other duties required by the CSM or DOSC.
REQUIRED QUALIFICATIONS
Bachelor's degree required.
Previous experience planning and servicing catering events
preferred
Proficient with Microsoft operating Systems OnQ and Sales Pro
Enterprise
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of
action quickly and accurately.
Must work well in stressful high-pressure situations.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace including
anticipating preventing identifying and solving problems as
necessary.
Must have the ability to assimilate complex information data etc.
from disparate sources and consider adjust or modify to meet the
constraints of the particular need.
Must be effective at listening to understanding clarifying and
resolving the concerns and issues raised by coworkers and
guests.
Must be able to work with and understand financial information and
data and basic arithmetic functions.
Hotel Villagio & Vintage House offer an attractive compensation and
benefits package and the opportunity to be part of a dynamic
team.
The above is intended to describe the general content of and
requirements for the performance of this job. It is not to be
construed as an exhaustive statement of duties, responsibilities,
or requirements. Nothing in this job description restricts
management's right to assign or reassign duties and
responsibilities to this job at any time.
Hotel Villagio and Vintage House are equal opportunity employers
(Minorities/Females/Disabled/Veterans)
https://www.theestateyountville.com/
PM22
PI201594701
Keywords: Boardwalk Investment Group Management LLC, Costa Mesa , Conference Services Coordinator, Other , Costa Mesa, California
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