Company: Holiday Inn Express
Location: Costa Mesa
Posted on: March 16, 2023
At Intercontinental Hotels Group, we own, operate, and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any of our brands, you will help us achieve our vision: to be the most preferred, admired, and successful hotel company worldwide.
Accurately balances all hotel income and expenses for a 24-hour hotel operating period.
Balance and audit for accuracy of room and pantry revenue; assist in preparing all reports relevant to daily revenues.
Balance and audit all room and tax charges, cashier's reports, and guest and house account for accuracy.
Communicate with other hotel departments to resolve accounting discrepancies and request or provide information.
Promote teamwork and quality service through daily communications and coordination with other departments.
Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
Act as hotel system liaison during night hours. Call in and open tickets with Opera, Protobase, or System Support during overnight hours if a system fails or issues occur.
Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking reports, market segmentation reports, food and beverage revenue report, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses.
Transmit credit card batches.
May assist with other duties as assigned.
What we need from you
High School diploma or equivalent, plus some customer service experience. Some colleges preferred. Must speak fluent English. Other languages preferred.
Carrying or lifting items weighing up to 50 pounds
Moving about the public areas
Communicating with other people
Handling objects, products, and computer equipment
I am bending, stooping, and kneeling.
Reading and writing abilities are often utilized when compiling departmental records or guest registration and reservation information.
Necessary mathematical skills are used frequently.
Necessary computer skills are used to enter and collect data and to report systems problems or issues with financial systems in the hotel.
You may be required to work nights, weekends, and holidays.
What we offer
In return, we'll give you competitive compensation. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Keywords: Holiday Inn Express, Costa Mesa , Night Auditor, Other , Costa Mesa, California
here to apply!