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Customer Advocate

Company: VirtualVocations
Location: Vista
Posted on: May 13, 2025

Job Description:

A company is looking for a Customer Advocate.
Key Responsibilities

Respond promptly and professionally to customer inquiries through various communication channels
Assist customers with product-related questions and technical issues, providing clear instructions and solutions
Contribute to the development of customer support resources to empower customers and mentor new team members

Required Qualifications

2+ years of experience in customer support, preferably in a B2B SaaS or technology company
Post-secondary education in business administration or an IT-related field
Demonstrated ability to work effectively in a fast-paced environment
A passion for customer service and a commitment to exceeding customer expectations
Ability to work independently and as part of a team with a positive attitude

Keywords: VirtualVocations, Costa Mesa , Customer Advocate, Other , Vista, California

Click here to apply!

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