Travel Contact Center Supervisor
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Supervisor, Travel Contact
Center.
Key Responsibilities
Supervise and develop Contact Center Associates while ensuring
operational efficiency and high service levels
Handle escalated travel issues and maintain relations with internal
departments and travel vendors
Monitor performance metrics and staffing needs to achieve
departmental goals and enhance member satisfaction
Required Qualifications
High school diploma or equivalent
4 years of experience in travel sales and service or 2 years of
supervisory experience in a contact center
Achievement of Certified Travel Agent (CTA) within 2 years
In-depth knowledge of Apollo or other GDS and Windows-based
applications
Ability to flex work schedule based on business needs, including
weekends and holidays
Keywords: VirtualVocations, Costa Mesa , Travel Contact Center Supervisor, Other , Vista, California
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