Certified Pharmacy Technician

Company: SoftNice, Inc
Location: Costa Mesa
Posted on: January 12, 2021

Job Description:

Job Title: Pharmacy Technician Duration: 5+ Months (Contract to Hire, based on performance and business needs) Location: Costa Mesa, CA, 92626 Essential Functions :-- Manage incoming requests from call center, provider and referral team for new medications and medication refills.-- Responsible for processing medication prior authorizations and script renewals for patient.-- Ensure scripts are filled in a timely manner by coordinating with the requesting provider, following up with the Pharmacy Benefit Manager (PBM) as appropriate, and reaching out to the necessary department as needed.-- Ensures the patient completed the necessary labs and diagnostic testing as required prior to dispensing certain medication.-- Responsible for understanding the clinical protocols for medication refills as established by the organization-- Ensure that the patient has attended any required provider visits and follows all authorized medication protocols.-- Understands the insurance and healthcare benefits, submits prior authorizations to the UM department or to the PBM, and ensures that the required supporting documentation is submitted for review.-- Adheres to the implemented refill center workflow.-- Adapts easily to a high volume, fast pace medical group setting.-- Manage escalated patient care issues in collaboration with the member services, providers and Case Management teams as appropriate.-- Reports immediately to the Pharmacy Technician Lead on adverse concerns or workflow issues related to quality of care or patient care oversights.-- Assist the quality team in any HEDIS or Quality Star measure initiatives and protocols as appropriate for medication adherence and refill measures.Job Requirements:Job Description :-- The Pharmacy Technician of the refill clinic reports directly to the Pharmacy Technician Lead, is responsible to assist and process all incoming pharmacy referrals, refills, emails, chat messages and faxes related to prescription refill requests, in a team-based, high volume medical group setting.-- In addition, the Pharmacy Technician will also be responsible for processing prior authorization requests on both Medical and Pharmacy benefits.-- The Pharmacy Technician will assist in checking eligibility, coordinating pharmacy benefits, preventing any potential refill delay and follow-up for all requests, to assure they are completed in a timely manner.Required Skills :-- Current National Pharmacy Technician Certification (PTCB or CPHT)-- 3 years' experience as a Pharmacy Technician-- Minimum 1-year experience working with Prior AuthorizationsEducation :-- High School Diploma or GEDCertifications & Licenses :-- CPHTPharmacy Technician Certification

Keywords: SoftNice, Inc, Costa Mesa , Certified Pharmacy Technician, Professions , Costa Mesa, California