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Senior Consultant - CBO - Ops Transformation, Process Mining

Company: Deloitte
Location: Costa Mesa
Posted on: January 15, 2022

Job Description:

Position Summary

Senior Consultant, Process Mining, Operations TransformationDeloitte's Center for Process Bionics (CPB) is designed to orchestrate innovative and high return process transformation. CPB combines unparalleled sector experience with a proven set of modern methodologies, powerful and differentiated tools and assets to create an integrated solution to help clients identify significant process improvement opportunities. - Work you'll doSenior Consultants perform detailed quantitative and qualitative analysis work associated with developing meaningful insights to address client's biggest challenges around cost management, operational efficiencies, and improved competitiveness. Senior Consultants will be trained on next-gen technology solutions to perform their work. - Responsibilities typical of a Senior Consultant on one of these projects could include:Conducting process mining using data-driven, automated and visual tools Extracting and transforming data from various ERP and custom applications to load them into process mining data modelsIdentifying process inefficiencies, pain points and business challenges to develop and test hypothesis and build strategic insights Translating customers' strategic objectives into high-impact process mining use cases to demonstrate value and drive new opportunitiesAnalyzing process cycle times and control adherence to identify trends and process variations and highlight opportunities for improvementDrawing conclusions, and developing pertinent and insightful recommendations (e.g., automation, outsourcing) Establishing a working relationship with business stakeholders and presenting recommendations to client executive teams Contributing towards driving significant business outcomes including ROI and cost reduction for clients by leveraging the insights uncovered through process mining and process improvement toolsPerforming as a Subject Matter Expert (SME) with strong working knowledge of business processes, leading capabilities, practices and tools. Providing project management support across the end-to-end lifecycle of an engagementWorking in a global delivery model with cross-functional and cross-geographical teamsLeading a team of 2-5 junior resources to drive consulting engagement and address a specific client problem or issue Gaining domain knowledge, and contributing to developing "thought ware" and trainings to upskill staff and client apprentices Operations Transformation TeamOur Operations Transformation team focuses on transforming our clients' core business operations. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care, Banking & Securities, Insurance, and Energy & Resources. Our Market Offerings include Operating Model Transformation and Center for Process Bionics.Our clients seek a fresh perspective on how to create a flexible, innovative business model supported by a strong operations foundation. Professionals will use their deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients' priorities, helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency.QualificationsRequired ExperienceBachelor's degree from accredited university with strong undergraduate academic record4+ years of professional experience in consulting or industryMinimum of 2 years' experience in process miningWorking knowledge of one or more process mining tools, e.g.: -Celonis, UiPath Process Mining/Process Gold, Signavio, ABBYY TimelineWorking knowledge/understanding of databases, ETL, SQL and PQL skills required to deliver process mining projects Demonstrated consistent career progression with increasing levels of responsibilityAbility to build consensus and foster change in a client business setting with executive level stakeholdersCommitment to personal and professional growthSense of responsibility to self, team, and clientOutstanding integrity, initiative, creativity, and passionTravel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)PreferredHands on experience on various process capabilities such as process mapping, process transformation and process sustainability Certifications in process mining e.g., Celonis Data Engineer, Celonis Analyst are a plusDesktop activity or task mining experience Understanding of how BPM and BI tools operate and a demonstrable experience of various tools within this area (e.g., Minitab, PowerBI, Cognos BI, Tableau, QlikView, etc.)Project management experience preferredLean Six Sigma Certification preferredBroad knowledge of ERP systemsExcellent undergraduate academic record (GPA 3.5+) or an equivalent master's degree recordClear and concise communication - conduct client interviews, participate in workshops/trainings and present recommendationsGood client presence - interact and build relationships with clients/ senior stakeholders and other team membersAnalytical Thinking - ability to perform detailed, quantitative analysis and research (primary and secondary). Synthesize and present insights and recommendations from dataLogical structuring - structured approach to problem solving and ability to perform root cause analysis of client problemsCompetent in Microsoft Visio, Excel, and PowerPointAbility to work in an ambiguous environmentLimited immigration sponsorship may be available.

Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.Requisition code: 67385Accolades
Management Consulting


Core Business Operations
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Keywords: Deloitte, Costa Mesa , Senior Consultant - CBO - Ops Transformation, Process Mining, Professions , Costa Mesa, California

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