Loss Prevention Customer Service Associate
Company: TJ Maxx
Location: Costa Mesa
Posted on: July 31, 2022
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Job Description:
Job Description Supports a positive customer shopping experience
and maintains a strong store partnership with store teams and Loss
Prevention. Understands operational procedures and deters acts of
dishonesty within established customer service guidelines.
Responsibilities: Provides prompt, courteous and knowledgeable
service to internal and external customers Engages customers,
providing support and creating a positive shopping environment
Provides an effective deterrent to theft through customer
engagement and a professional and knowledgeable presence Observes
proper checkout procedures for customers and Associates
Communicates shrink-related concerns to Store Management and Loss
Prevention Maintains an effective partnership with Store Management
and Loss Prevention to accomplish work assignments and overall
goals and objectives. Coordinates and executes shrink-related
activities in partnership with Store Management Supports and
participates in store shrink reduction goals and programs Promotes
a culture of honesty and integrity; maintains confidentiality
Encourages Associate use of shrink reduction resources Promotes
safety awareness and supports maintenance of a risk-free
environment Follows through on commitments; accomplishes goals with
minimum supervision Adheres to all labor laws, policies, and
procedures Performs other duties as assigned Requirements:
Excellent communication skills and sound judgment Ability to
respond appropriately to changes in direction or unexpected
situations Team player, working effectively with peers and
supervisors to accomplish tasks Able to work a flexible schedule to
support business needs 0-2 years retail or security experience
Keywords: TJ Maxx, Costa Mesa , Loss Prevention Customer Service Associate, Professions , Costa Mesa, California
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