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Inside Sales / Customer Service

Company: Cevians Llc
Location: Costa Mesa
Posted on: January 7, 2022

Job Description:

Company Description

Cevians is an International manufacturer of optical filters and displays and has executed a solid strategic plan that has proven to result in continuous and sustainable growth.

We have rapidly grown to be an industry leader in the design and development of ruggedized and custom AMLCD display solutions for industrial, military and commercial aerospace markets..

Cevians maintains its leading position in advanced materials including molecular development, chemical formulation, and glass and polymeric material fabrication. CEVIANS continues its investment in R&D and is proud to be the home of a team of achieved scientists and engineers in a multitude of domains.

Job Description

Summary:

The inside sales person is responsible for supporting daily sales activities. The position requires the development and maintenance of relationships with customers. The inside sales person is a key representative of the customers needs and expectations within the organization. The person is expected to provide close support to the Program Manager in a dynamic, highly technical environment for the Aerospace and Defense Industry. A solid understanding of commercial terms of sales, incoterms.

Job Duties

  • Receive and coordinate response to request for quotes
  • Collect information on new inquiries and coordinate responses with Program Manager
  • Support various types of customer demands regarding delivery status, quotes, contractual and program needs
  • Ensure contractual agreements are being implemented
  • Review orders for accuracy and process to production
  • Provide direct support to Program Manager and Product Manager, including sales report creation and analysis
  • Initiate and perform transactional functions in the MRP system
  • Promote a high level of customer service to ensure customer satisfaction Qualifications
    • Bachelor's degree
    • Must have a minimum of 3-5 years of inside sales / customer service experience preferably in a technical field
    • Experience in a customer service role with large customer base
    • Must be an articulate and fluent communicator, both verbally and written
    • Demonstrate ability to effectively interact with various types of personalities
    • Must be organized, self-motivated, accurate, and possess the ability to work quickly
    • Strong time management skills/ability to multi-task numerous projects
    • Strong attention to detail
    • Good working knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)
    • Must have US Person status
      [Pursuant to EAR and the ITAR, U.S. Person includes any individual who is granted U.S. citizenship; or any individual who is granted U.S. permanent resident (Green Card holder); or any individual who is granted status as a protected person under 8 U.S.C. 1324b(a)(3).]

      Additional Information

      Hours M-F 7:00 am - 4:00 pm

      Excellent benefit package,

      All your information will be kept confidential according to EEO guidelines.by Jobble

Keywords: Cevians Llc, Costa Mesa , Inside Sales / Customer Service, Sales , Costa Mesa, California

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