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Claims Service Representative III ADP

Company: Auto Club of Southern California
Location: Costa Mesa
Posted on: January 15, 2022

Job Description:

Claims Service Representative III ADP$2,000 Sign-on Bonus for External HiresAAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding.If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place.Auto Physical Damage Appraiser.What we are looking for:

  • Three to five years collision estimating experience preferred.
  • Advanced organization and planning skills required.
  • Advanced interpersonal skills required.
  • Ability to manage up to 20 -30 shops. Moderate travel will be required.
  • Complete reinspection's on vehicles during the repair process.
  • Re-negotiate repair costs as needed.
  • Position requires the handling of disputed material damage claims to a satisfactory conclusion.Responsibilities:
    • This is a field-based position working out of repair shops throughout the day.
    • Manage computer-based shop to ensure a high level of Member Service Index (MSI)
    • This position will be Auto Physical Damage Appraiser. Appraises automobile or other vehicle damage.
    • Uses independent judgment in determining repair cost estimates and damage awards.
    • Exercises independent judgment and personal discretion in repair versus replace decisions with damaged vehicles.
    • Negotiate with repair facilities to obtain agreement for repair at the estimated cost level.
    • Prepares clear and concise written reviews of the damage findings and repair agreements for submission to the adjusting staff for their finalization of payments.
    • Communicate with repair shops, members and claimants daily.
      Education and Requirements:
      • Four-year college degree and 3 - 5 years collision estimating experience preferred.
      • Ability to service claims of various complexities.
      • Excellent computer and line of business technical software skills required.
      • Advanced organization and planning recognition skills required.
      • Advanced interpersonal skills required.
      • Physical requirements may include lifting (50 lbs. or more).
      • The employee is frequently required to stand, use hands to finger, handle or feel; stoop, kneel, crouch or crawl around vehicles in all kinds of weather.
      • Valid driver's license and an acceptable motor vehicle driving record required.
      • Must be high energy, highly motivated, self-starter individual requiring minimal supervision.
      • Must be flexible to assist on Catastrophe duty within the extended organization. Complete other duties as assigned.Remarkable benefits:
        • Health coverage for medical, dental, vision
        • 401(K) saving plan with company match AND Pension
        • Tuition assistance
        • PTO for community volunteer programs
        • Wellness program
        • Employee discountsThe Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team."Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."AAA is an Equal Opportunity EmployerThe Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Auto Club of Southern California, Costa Mesa , Claims Service Representative III ADP, Sales , Costa Mesa, California

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