Front Desk Sales Associate

Company: Saxon Reef
Location: Costa Mesa
Posted on: August 6, 2022

Job Description:

Job Description Why join our team? Because the average tenure of our team members is over 5 Years Everyone talks about their great pay, benefits, and flexible schedules. We have those too But they come with a friendly, professional work environment that keeps our team members around for years. We are looking for enthusiastic, self-motivated Front Desk Sales Associates to work at any of our seven locations in Orange County (Orange Hills, Orange Town & Country, Irvine Park Place, Irvine Woodbury Town Center, Costa Mesa, Newport Beach Westcliff and Huntington Beach West) What we'll accomplish together: Help people feel their best by meeting or exceeding their individual needs and upholding our company's philosophy and values. As a front desk associate at Saxon Reef, essential responsibilities revolve around providing excellent services to members and guests. These include: Answering phone calls. Setting and checking members and guests in and out for appointments. Greeting members and guests upon arrival. Promoting the Wellness Program. Re-engaging inactive members. Keeping management apprised of member concerns and following manager---s policies, procedures and direction. Accepting constructive criticism in a positive manner and using it as a learning tool. Staying updated on retail products and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Benefits we are proud to offer: Dental and Vision Matching 401K Paid Time Off (PTO) Paid Sick Leave (PSL) Personal Time (PT) Free Massage or Facial Time Self-Care Program Annual Performance Reviews On Boarding Continuing Education (CEUs) Among Other Compensations Education, Skills and Training: Have a high school diploma or equivalent (GED). Have strong phone and computer skills. Have previous customer service experience (preferred). Be able to prioritize and perform multiple tasks. Work cohesively with others in a fun and fast-paced environment. Possess general knowledge of massage, stretch and esthetic services and modalities. Communications and Personal Interactions: Have a strong customer service orientation. Possess the ability to communicate effectively (orally and written) and in a courteous and professional manner on a regular basis with members, guests, co-workers and management. Maintain client confidentiality. Excellent Customer Service Skills. What our team members say about us: "I feel so lucky to work at Saxon Reef. We have experienced long time employees that show up and rally together, work well as a team and has formed meaningful rapport." ---Chin-A (Over 12 years with us) "I've been at Saxon Reef for about 12 years now I do appreciate the management staff---always kind and objective as well as expeditious to our questions." ---John "Working for Saxon Reef since 2008 Just amazing Our supportive team drives on customer service and that inspires us to become a better version of ourselves." ---Karin Powered by JazzHR d6wq6TxFXf

Keywords: Saxon Reef, Costa Mesa , Front Desk Sales Associate, Sales , Costa Mesa, California