Front Desk Agent/Night Auditor

Company: Travelodge by Wyndham
Location: Costa Mesa
Posted on: September 15, 2022

Job Description:

*About us*Travelodge by WyndhamTravelodge by Wyndham Orange County Airport/ Costa MesaAlong with an outdoor pool, this motel has a fitness center and a spa tub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk. All 120 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and TVs with cable channels. Microwaves, coffee makers, and free weekday newspapers are among the other amenities available to guests.A front desk agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. They also have to store any luggage as needed by guests. Some of the jobs titles that a front desk agent could grow into are hotel manager and general manager.A front desk agent does not need any experience but should have a high school degree or GED equivalent. One of the most important skills that a front desk agent will have is attention to detail. Another skill is organization as the front desk agent will have to keep track of guests and their requests.Responsibilities for Front Desk Agent* Check guests in and out of their rooms* Answer any questions guests have* Make recommendations for activities and restaurants* Store any luggage guests have* Answer the phone and direct the call* Take reservations on the phone* Arrange transportation for guests* Maintain the record of guests that have checked in and outJob Types: Full-time, Part-timePay: $16.00 - $18.00 per hourSchedule:* 8 hour shiftEducation:* High school or equivalent (Preferred)Work Location: One location

Keywords: Travelodge by Wyndham, Costa Mesa , Front Desk Agent/Night Auditor, Sales , Costa Mesa, California