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HIRING NOW! Client Service Representative

Company: Keel Management Inc.
Location: Costa Mesa
Posted on: March 19, 2023

Job Description:

Capturing the voice of the customer is more important than ever for brands to succeed in today's rapidly evolving retail landscape. Clients become a platform for couponing/incentive delivery, loyalty signups, sampling strategy, and more.Client Service Representative Core Responsibilities:

Engage customers who have used the company to get feedback on their experience, what they liked, what they didn't like, how they might value new incentives, etc.Get to know store personnel to determine if any issues have been observed, educate staff when necessary on company capabilities, and ensure associates are happy with our service.Learn more about in-store operations and various department goals that might be relevant for future sales and execution strategy.Collaborate with company leadership to stay current on our technology in order to answer questions and concerns.Client Service Representative Experience:
Experience in retail sales, merchandising, or managementAre mature, professional, and value your work experienceHave an outgoing personality and enjoy getting to know the personnelAre excited about the future of the customer experience and technologyLanguage:
EnglishBilingual is a plusMinimum Education Level:
High school or equivalentMinimum Career Level:Experienced (Non-Manager)Client Service Representative Desired Skills:
Customer EngagementSales TechniquesDemonstrate ProductsAchieve Sales GoalsPowered by JazzHR

Keywords: Keel Management Inc., Costa Mesa , HIRING NOW! Client Service Representative, Sales , Costa Mesa, California

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