Sales Associate (Sur La Table)
Company: Cscgeneration
Location: Costa Mesa
Posted on: May 27, 2023
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Job Description:
With over 50 stores and the largest avocational cooking program
in the US, Sur La Table offers an unsurpassed selection of
exclusive and premium-quality goods for the kitchen and table-and
the culinary expertise and inspiration to go along with it. Whether
the job entails interacting with our customers, driving digital
growth, or providing vital behind-the-scenes support, we're all
here for the same reason - to roll up our sleeves and create
happiness through cooking and sharing good food.The Sales Associate
contributes to the success of a Sur La Table store by inspiring
customers on all points of their retail journey. This role seeks
out customers to assist with product information, location,
pricing, and availability as well as processing returns and sales
transactions. The Sales Associate reports to either a General
Manager (GM) or Store Manager (SM).JOB DUTIES AND
RESPONSIBILITIES:Provides an exceptional customer experience
according to customer service standards. Proactively seeks out
customers in order to determine needs and sell items.Stays informed
by maintaining product knowledge, accesses available training and
seeks out additional resources when necessary.Works as a part of a
high-performing team to achieve store's sales plan.Strives to
achieve individual sales goals.Shares product assortment and
services such as, gift registry and cooking classes with customers.
Demonstrates products upon request of a customer or as directed by
a manager.Consistently follows all Sur La Table policies and
standard operating procedures (SOPs).Maintains a clean store
environment, including restrooms.Processes a variety of
transactions accurately and efficiently via the POS including, but
not limited to, sales, returns, price checks and etc.Ensures
pricing integrity, MOS products, stocks and replenishes the sales
floor using FIF0 and according to visual standards.Records time
worked, accurately and according to SLT policy.Demonstrates
exceptional verbal and written communication skills with employees,
customers and store management team.Protects customers, employees,
and company assets. Notifies Manager on Duty of safety risk or
threat in the store.Additional responsibilities as assigned by
Manager on Duty (MOD), General Manager or Store Manager.ESSENTIAL
FUNCTIONS:Ability to communicate verbally and work cooperatively
with employees and customers.Ability to remain in a stationary
position for up to 3 hours at a time.Ability to move about the work
place selling to customers and retrieving merchandise from storage
and/or sales floor.Ability to grab, reach, push, pull, bend, stoop,
kneel and crouch in order to demonstrate, retrieve and/or replenish
merchandise.Ability to work a varied schedule including nights and
weekends as business dictates.Ability to ascend/descend ladders in
order to retrieve and/or move merchandise.Ability to operate a
computer, POS system, keyboards, merchandise scanners and mouse in
order to accomplish work.Regular and predictable attendance.Ability
to lift and/or move merchandise weighing up to 35 lbs.EXPERIENCE
AND REQUIRED QUALIFICATIONS:1 year retail sales experience
(preferred).Must be at least 16 years old.Proficient in POS
Systems.Sur La Table Core Competencies for Everyone:Focus on the
Customer: You inspire and delight your customers.Be Genuine: Your
communication style is respectful, effective and sincere.Make the
Right Call: You effectively blend knowledge, experience, wisdom &
decisive action.Take Ownership: You are committed, responsible and
provide solutions.Achieve Results: You meet and exceed goals and
expectations.This job description represents a summary of the job,
not an exhaustive or comprehensive list of all possible job
responsibilities, tasks, and duties. Responsibilities, tasks, and
duties of the jobholder might differ from those outlined in the job
description and other duties, as assigned, may be part of the job.
This job description is not an employment agreement or contract.
Sur La Table has the exclusive right to alter this job description
at any time without notice.CSC Generation Holdings family of brands
provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, provincial, state
or local laws.CSC Generation Holdings family of brands is committed
to the full inclusion of all qualified individuals. As part of this
commitment, CSC Generation will ensure that persons with
disabilities are provided reasonable accommodations. If reasonable
accommodation is needed, please contact
Keywords: Cscgeneration, Costa Mesa , Sales Associate (Sur La Table), Sales , Costa Mesa, California
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